REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
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Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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FTE APEX Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 8-9 November 2023, with the theme of ‘Preparing for tomorrow’s world’. Take a look at our round-up of some of the highlights.
The most pioneering airlines and airports in Asia-Pacific were recognised at the FTE APAC Pioneer Awards 2023 ceremony, sponsored by AERQ. The winners were announced on 8 November during FTE APEX Asia Expo.
Korean Air has ordered 20 additional A321neos as part of the airline’s fleet modernisation plans, with “contemporary design, advanced technology, and spacious interior to redefine the travel experience”.
Saudia has partnered with Intigral, a leading digital entertainment provider in the MENA region and a subsidiary of stc Group, to stream its TV content onboard, as it aims to “enrich the travel experience”.
As part of its focus on digitally-enabled journeys and innovation, Emirates is now offering its inflight meal pre-ordering service across 92 routes. This adds to existing AI-enabled customer preference tools.
Iberia is outfitting its A320neos with newly-launched Airbus L Bins. The new bins allow vertical loading of carry-on roller bags, meaning Iberia will enhance CX, increasing hand baggage capacity by 60%.
Azul has entered a trial agreement with SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) to assess the performance and benefits of the SITA eWAS and SITA OptiClimb systems.
Porter Airlines has announced that inflight connectivity and wireless IFE from Viasat (a Gold Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) will be installed on an additional 20 new E195-E2s.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
FTE APEX Asia Expo, taking place in Singapore on 8-9 November 2023, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
Qatar Airways is collaborating with Starlink to enhance the inflight experience with complimentary high-speed connectivity. Passengers will be able to enjoy ultra-fast Wi-Fi speeds of up to 350Mbps.
Air Corsica has selected Moment (an exhibitor at FTE APEX Asia Expo, 8-9 November 2023, Singapore) to install its inflight entertainment system, the Flymingo Box, onboard the airline’s fleet by end-2023.
United has announced the largest upgrade to its United Polaris business class experience in seven years, with new in-airport and onboard amenities designed to give customers “the best sleep in the sky”.
Working with local schools, autism groups and key stakeholders, Emirates and Dubai International Airport are improving the travel experience for neurodivergent passengers, facilitating ‘travel rehearsals’.
Oman Air and Branchspace have partnered on a new digital retailing platform for the airline. This includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital CX.
LOT Polish Airlines has selected RECARO Aircraft Seating as the exclusive seat supplier for its widebody fleet through 2030, with a “commitment to providing a luxurious and comfortable travel experience”.
Dutch low-cost carrier Transavia has begun a three-month trial of the AirFi box, which will enable passengers to access and buy inflight entertainment content and order food & beverages from their seats.
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