REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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easyJet is providing reusable cutlery and cups for its crew inflight to stop unnecessary waste from single use plastics and disposable wooden cutlery, as it continues to trial sustainability initiatives.
FTE Global 2023 included a session on “How should CX strategies evolve on the ground, and in the sky, to better serve all types of passengers by 2030?” featuring Riyadh Air, MIA, EL AL & more. Watch the video.
In this video interview, Rowan Chalmers, Chief Transformation Officer, Fiji Airways, shares some of the key CX initiatives the airline is implementing to deliver “comfort, safety and exceptional service”.
In this video interview, Ursula Silling, CEO, Branchspace, shares her perspective on new ideas and opportunities to enhance e-commerce and retail in air transport, and the new partnership with Oman Air.
It has been announced that Alaska Airlines is to acquire Hawaiian Airlines in a deal valued at $1.9 billion. There are also plans to “accelerate investments in guest experience and technology”.
In this video interview, Tomasz Pawliszyn, CEO, AirHelp, shares his perspective on how CX strategies should evolve on the ground, and in the sky, to better serve all types of passengers by 2030.
Virgin Atlantic’s historic flight on 100% Sustainable Aviation Fuel took place on 28 November 2023 from London Heathrow to New York JFK, marking the culmination of a year of “radical collaboration”.
As part of its “commitment to offer an unparalleled entertainment experience” Cathay Pacific has announced it is the first airline in Asia-Pacific to feature Disney+ Original titles as part of its IFE.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Air Serbia is to trial Bluebox’s Blueview digital passenger services platform. Deployed on Airbus and ATR aircraft, Blueview will allow passengers to stream IFE content directly to their own devices.
Icelandair is launching new eSIM mobile data services as a ‘Powered by Breeze’ partner. The airline is offering Breeze eSIM mobile data bundles from eSIM Go, covering 150+ countries and regions.
In a Virtual Keynote at FTE APEX Asia Expo 2023, Rohit Talwar, CEO, Fast Future, shared exclusive insights into findings of the groundbreaking FTE/Fast Future Study on ‘Tomorrow’s Customer 2030’.
Icelandair is implementing electronic bag tags for passengers. The Passenger Solution from BAGTAG – a Strategic Partner of the FTE Baggage Innovation Working Group – will provide seamless baggage check-in.
Cyprus Airways has deployed AirFi’s wireless inflight entertainment across its fleet of Airbus aircraft, enabling passengers to access digital entertainment on their personal electronic devices.
Digitally-native new airline Riyadh Air has signed a contract to implement an integrated operational suite from Lufthansa Systems, as it aims to unlock digital leadership in aviation sustainability.
As part of its strategy to streamline flight operations by leveraging the latest technologies, Uzbekistan Airways has signed up to deploy SITA Mission Watch. The solution will drive greater efficiency.
Alaska is the first airline to enable customers to make inflight purchases with a simple tap from their iPhone or Apple Watch to pay with Apple Pay, other digital wallet, or contactless credit or debit card.
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