REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.
British Airways is showcasing seven stand-up comedy gigs from the Edinburgh Fringe festival throughout August. Spafax has enabled the carrier to showcase the content on its inflight entertainment system.
AirJapan – ANA’s new brand for medium-haul international routes – will deploy the Blueview digital passenger services platform from Bluebox for onboard retail and inflight entertainment on its widebody fleet.
Air Canada has expanded its inflight entertainment offering with the addition of exclusive Apple TV+ original programming, continuing the airline’s programme of investment in the customer experience.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.
Following the successful roll-out to easyJet’s EU and Swiss fleets, inflight technology provider AirFi has further deployed its portable streaming solution across the remainder of the airline’s fleet.
New airline Riyadh Air has announced an order of up to 72 Boeing 787-9 Dreamliners. Plans include digital innovation at every passenger touchpoint, state-of-the-art cabin interiors and next-generation IFEC.
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
SWISS is to offer travellers a totally new and more personalised ‘SWISS Senses’ travel experience from 2025. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft.
Air Malta is to deploy a Blueview digital passenger experience from Bluebox Aviation Systems on its new Airbus A320 neo aircraft. This will be configured to offer passengers an inflight entertainment experience.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
Delta Air Lines has partnered with Touch to deliver “next-generation content experiences”. Together, they “will accelerate and improve customisation, engagement, and relevance”.
Porter Airlines has unveiled details of its updated premium inflight service offering, with a distinct digital passenger experience and a new level of food and beverage service.
Here we highlight some of the most innovative solutions that will be on display at FTE APEX Asia Expo, taking place in Singapore on 9-10 November 2022.
Southwest has upgraded to FlightPath3D’s new inflight moving map, which provides passengers with a 3D map of their route and an immersive Destination Reels travel guide.
Delta Air Lines is partnering with a number of leading consumer brands to stimulate wellbeing across the passenger journey.
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