REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A round-up of the latest aircraft cabin developments, exploring how airlines are using cabin design and ambience to improve the onboard passenger experience.
Qantas has unveiled new Economy seats with larger entertainment screens to feature across its A330s as part of a major refurbishment programme, as it “completely rethinks the inflight experience”.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – is investing S$1.1 billion to install its all-new long-haul cabin products across 41 Airbus A350-900s.
Cathay Pacific has unveiled its all-new Business Class Aria Suite as it further enhances CX. Hear more from Cathay at FTE Global (LA, 28-30 October) and FTE APEX Asia Expo (Singapore, 19-20 November).
Delta Air Lines is enhancing the customer experience with a modern new cabin design. The refreshed cabin interior aims to create an atmosphere for travellers that feels “fresh, elevated, and timeless”.
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Brussels Airlines is to invest more than €100 million in a cabin renewal project to elevate the long-haul inflight experience. The new cabins will be installed in Business Class, Premium Economy and Economy.
The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service, as the airline continues to carry out its “commitment to deliver an unmatchable onboard experience”.
IndiGo has chosen RECARO Aircraft Seating to equip the business class cabins of its A321neo aircraft with the R5 seats. All business class installations are expected to be completed by the end of 2025.
Qatar Airways has unveiled the new, ultra-modern ‘Qsuite Next Gen’. The airline’s aim with the new Qsuite is to redefine luxury and innovation, while further elevating the business class experience.
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Korean Air has commenced operations with its first Boeing 787-10, which features the newly-launched Prestige Class seats – Prestige Suites 2.0 – that are designed to offer a luxurious experience.
Alaska Airlines has selected RECARO Aircraft Seating to retrofit its Boeing 737-800 and MAX 8 aircraft with the R2 economy class seat and R5 business class seat, as it aims to “deliver a premium experience”.
Customisable cabin lighting inspired by the Australian landscape and grounded in science will feature on Qantas’ upcoming Project Sunrise ultra-long-haul flights to help minimise jetlag and improve wellbeing.
American Airlines is enhancing the rewards available to members of its AAdvantage frequent-flyer program, as well as further elevating the onboard experience with premium amenities and high-speed WiFi.
Saudi low-cost airline flyadeal has announced an upgraded seat programme in partnership with Acro Aircraft Seating. flyadeal is upgrading to the Series 9 for upcoming A320neo deliveries through to 2026.
airBaltic and RECARO Aircraft Seating have announced plans to furnish the airline’s single-type fleet of Airbus A220-300 aircraft with RECARO economy class seats to “elevate passenger comfort to new levels”.
Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, as well as elevated dining. CX will be further enhanced with the Flagship Suite seats.
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