Such has been the success of Munich Airport’s passenger assistance InfoGates they will now be introduced to T2 to offer customer service via videoconference.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Such has been the success of Munich Airport’s passenger assistance InfoGates they will now be introduced to T2 to offer customer service via videoconference.
Edinburgh Airport has launched an app for iPhone and Android devices, enhancing the passenger experience with flight tracking, terminal and parking information.
Amsterdam Airport Schiphol and Paris-Charles de Gaulle have become the first airports in Europe to offer a specific smartphone app for Chinese travellers.
The brand new ‘myDXB’ app for Apple and Android devices has been launched to provide passengers with information on flights, gate numbers and wayfinding.
Dallas/Fort Worth Airport has installed touch-screen, interactive maps throughout the terminal buildings to assist with passenger wayfinding.
Frankfurt Airport and Aéroports de Paris share their views on whether smartphone apps can replace permanent signage in the airport environment.
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Helsinki Airport is currently trialling a new personal airport guidance display card, which assists with wayfinding and guides transfer passengers to their boarding gate.
19-20 November 2024, Singapore
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The updated CPH iPhone app will feature innovative augmented reality technology to improve passenger wayfinding in the terminal buildings.
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