The construction of the new Helsinki Airport west wing has begun, as part of the Finavia-funded terminal expansion.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The construction of the new Helsinki Airport west wing has begun, as part of the Finavia-funded terminal expansion.
oneworld’s Dennis Tierney speaks to FTE about changes in terminal design and how technology developments will create an enhanced passenger experience.
American Airlines, LaGuardia Gateway Partners, SOM, UNStudio and Merchant Aviation discuss how evolving trends, technologies and passenger demands are redefining airport terminals.
Nelson Airport has unveiled its plans for the redevelopment of the passenger terminal, as part of a $32 million project.
Gatwick has announced it is increasing its investment in improving the airport over the next several years by an extra £200 million.
Aéroport de Québec inc’s Marc-André Bédard explains why self-service check-in and bag drop are key to the creation of the flexible, future-proof terminal.
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The latest phase includes the redevelopment of gate lounges, improvements to the immigration and security entrance, and the introduction of new signage.
Concourse D features 32 gates, nine lounges and seating for 8,000 passengers, and will increase the airport’s capacity to 90 million annual passengers.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.
10-12 June 2025, Dublin
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10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.
FTE spoke to Kiran Merchant, CEO of DY Consultants, who explained exactly what airports must consider when planning and building new airport terminals.
Copenhagen Airport will bring together international and domestic passengers in 2015, which will help to simplify the airport experience for domestic travellers.
Travellers have been asked to submit their ideas for the airport of the future, with the most popular suggestions to be evaluated by Copenhagen Airport.
FTE explores the new passenger-focused guidelines from ACI EUROPE, which provides a practical tool to help airports improve their passenger experience.
Star Alliance’s Justin Erbacci on how 23 airlines have worked together and overcome challenges to create a seamless passenger experience at Heathrow Terminal 2.
United Airlines has opened its new concourse at Boston Logan International Airport, which includes self-tagging kiosks, self-boarding gates and a customer service centre.
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