Tagged: Social Media

With mobile technology becoming ever-increasingly linked to the passenger experience at all stages of the journey, the debate as to whether a universal app for all airports could replace the need to download individual airport apps is growing. Amy Hanna reports.

As well as industry-leading features like destination guides and a flight comparison function, the airline’s first app for iPad allows passengers to explore the world below them through interactive photos, maps and content from social network connections.

The new MUC Airport app has been developed for the Apple iOS operating system and offers flight information, status updates and information on retail and F&B.

The ‘Digital Report 2012’ explores the effects that social media, smartphones and tablet computers are having on interaction between airports and passengers.

CityJet is to become the first airline in the UK to offer an interactive concierge service via Twitter, offering passengers travel advice and a reservations service.