REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Auckland Airport – a Partner of the FTE Baggage Innovation Working Group – is introducing smarter check-in technology, with self-service kiosks and bag drops upgrading the experience for travellers.
Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”.
The new JFK Terminal 6, opening in 2026, is to be equipped with Materna IPS hybrid self-service bag drop equipment. The biometric-enabled equipment is part of a digital-first approach to elevate CX.
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – is to install state-of-the-art passenger verification and check-in solutions, including common-use self-service bag drops, at PVG.
Hamilton International Airport in Ontario is introducing SITA’s passenger solutions for faster check-in and boarding. This is part of the airport’s commitment to providing passengers with a seamless CX.
Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>
Brisbane Airport is embarking on its biggest ever transformation, with a $5bn Future BNE investment in a better airport experience. Future BNE includes upgrades to the Domestic and International terminals.
Emirates is launching a City Check‑in and Travel Store. This allows passengers to check-in and drop off bags using self-service kiosks or a robotic check-in system, “providing customers with more technology-focused solutions”.
Düsseldorf Airport is installing new self-service check-in and bag drop systems from Materna IPS as part of an extensive modernisation project focused on future-proof innovations for a smoother travel experience.
The Lithuanian airports of Vilnius, Kaunas and Palanga are among the first to have made necessary changes to prepare for the EU’s new Entry – Exit System, which is expected to enhance passenger convenience.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Düsseldorf Airport is installing new self-service check-in and bag drop systems from Materna IPS as part of an extensive modernisation project focused on future-proof innovations for a smoother travel experience.
The Lithuanian airports of Vilnius, Kaunas and Palanga are among the first to have made necessary changes to prepare for the EU’s new Entry – Exit System, which is expected to enhance passenger convenience.
Every step from check-in to boarding at Houston’s George Bush Intercontinental and William P. Hobby airports to be transformed in major modernisation.
In the second part of the FTE Global 2021 Exhibitor & Sponsor Preview, we highlight innovative solutions from the likes of SITA, Vision-Box, Analogic, Lufthansa Systems and many more.
In the first part of the FTE Global 2021 Exhibition Preview, we highlight a selection of the most innovative solutions that will be on display in the exhibition.
Ryanair has launched a suite of digital customer improvements, including a new travel app assistant, self-service hub and wallet.
The airport has selected Elenium Automation to install its VYGR self-service technology, including 30 portable check-in kiosks and 23 bag drops.
Tampa Airport’s Doug Wycoff discusses strategies to ensuring a safe and seamless passenger experience, through a TPA Ready campaign and focus on self-service solutions.
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