REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Travellers from the 38 countries participating in the US Department of State’s Visa Waiver Program can now use the automated passport control kiosks at Miami International Airport.
Chicago Department of Aviation has teamed up with SpringHill Suites by Marriott, the TSA and others to create a more relaxing security checkpoint akin to a hotel lobby.
UK-based leisure carrier Monarch has added roaming Airport Customer Experience (ACE) hosts in nine airports to assist passengers in the departure hall.
CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.
The co-located application centre has opened at Pittsburgh International Airport and allows travellers to choose the programme that best suits their needs.
The new version of the Border Xpress Automated Passport Control (APC) kiosk makes use of fingerprint technology and can be used by travellers from 38 countries.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Air Canada passengers can now make use of the PreCheck expedited security screening programme – the first time the initiative has been extended to include an international carrier.
London Heathrow is trialling an innovative form of 3D technology at the entrance to security to help passengers prepare for the security process.
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
FTE paid a visit to Gatwick Airport, where CIO Michael Ibbitson showed us how next-generation technology is being used to improve the baggage, security and immigration processes.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
FTE paid a visit to Gatwick Airport, where CIO Michael Ibbitson showed us how next-generation technology is being used to improve the baggage, security and immigration processes.
Two Global Entry kiosks will be installed at Pittsburgh International Airport this spring to expedite the customs process for pre-approved, low-risk passengers.
FTE spoke to Aéroports de Lyon’s Olivier Althuser about how a focus on improving customer service and facilities has contributed to increased satisfaction among passengers.
Seattle-Tacoma International Airport has become the fifth US airport to install Automated Passport Control (APC) kiosks, which will help reduce queues at immigration.
Montréal-Trudeau Airport has introduced the new SecurXpress service, which allows passengers to use fast track security lanes if they arrive at the checkpoint at a specific time.
Warsaw Chopin Airport has installed a Polish- and English-speaking virtual assistant to help passengers with the self-service check-in process.
FTE toured London Stansted Airport with Neil Banks, Terminal Transformation Manager, to preview the latest developments, including self-service smart access security gates, fast-track security, intuitive wayfinding and a virtual assistant.
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