The US and Sweden have signed an agreement to implement Preclearance operations at Stockholm Arlanda Airport, with further expansion being explored.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The US and Sweden have signed an agreement to implement Preclearance operations at Stockholm Arlanda Airport, with further expansion being explored.
Amsterdam Airport Schiphol and KLM are testing two new scanning devices for hand baggage, which allow passengers to leave their liquids and laptops in their bags.
FTE speaks to IATA’s Vinoop Goel about the trials of Smart Security, the reaction from passengers and the next steps for the project.
British Airways’ First Wing at Heathrow Airport will open in April 2017 and will provide dedicated security facilities for premium customers.
Trials of the new CATSA Plus screening lane have begun at Montréal-Trudeau Airport, as the authority attempts to enhance security and passenger experience.
Abu Dhabi Airports has installed a new hand luggage screening system to provide quicker processing at the security checkpoint.
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The new technology will allow international travellers to move more quickly and efficiently through the U.S. Customs and Border Protection (CBP) clearance process.
The new security lanes in North Terminal each have multiple loading points, enabling seven passengers to prepare for the screening process at any time.
The Transportation Security Administration and American Airlines will be installing a new automated screening process in selected airports in the US this year.
Keflavik Airport can now display real-time queuing times at key passenger touch points and optimise resource allocation during busy periods.
10-12 June 2025, Dublin
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10-12 June 2025, Dublin
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The Transportation Security Administration and American Airlines will be installing a new automated screening process in selected airports in the US this year.
Keflavik Airport can now display real-time queuing times at key passenger touch points and optimise resource allocation during busy periods.
The addition of four new carriers to the TSA PreCheck programme brings the total number of participating airlines to 16.
The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
TSA Administrator Peter Neffenger outlines how inspiration from European airports and closer collaboration with US airports will help drive improvements.
FTE spoke to easyJet’s Sophie Dekkers and Gatwick Airport’s Guy Stephenson about the passenger experience implications of the new bag drop zone in North Terminal.
Computed tomography (CT) security screening equipment, an automatic tray return system and a new body scanner machine are being trialled at Changi Airport.
The common-use early check-in counters and lounge enable passengers flying with any of the 23 participating airlines to check-in hours before departure.
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