REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A poll of British travellers has revealed that more than 70% would like to make texts and calls at 30,000 feet. It also suggests that the majority of passengers expect inflight mobile services to become a standard feature of flying in the next few years.
TAM Airlines has made its mobile check-in service available to passengers travelling from London Heathrow Airport to Brazil.
flydubai has augmented its inflight experience with the launch of live, daily-updated news eReaders, with access to 45 global newspapers.
Free WiFi is a must for airports, not only as a convenience for the passenger, but also as a vital tool for communicating with travellers. What models may be used to provide free WiFi in the future?
Qatar Airways has launched a new mobile application for Android, BlackBerry and iPhone devices, alongside a new mobile website. The developments are part of Qatar Airways’ passenger-focused initiatives designed to enhance the travel experience.
Passengers will be able to check-in while on their way to the airport or once they arrive at departures with airBaltic’s improved mobile service, which permits check-in until an hour before departure.
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Dallas/Fort Worth (DFW) International Airport has launched its official mobile app for smartphones. The app provides the latest information and updates regarding flights, parking, shops, restaurants and airport services. The app’s push notification feature is said to be a first for airport-developed apps, notifying passengers who request information about changes to flight details.
A survey has shown that passengers at Beijing International Airport want to use more mobile self services to search for flights, access flight updates and receive their boarding passes.
A rise in automatic check-in and the increasing role of mobile technology has brought the future of both the check-in process and the boarding pass into question.
Emirates is the latest airline to offer passengers the choice of receiving a mobile boarding pass to allow for a paperless travel experience.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
A rise in automatic check-in and the increasing role of mobile technology has brought the future of both the check-in process and the boarding pass into question.
Emirates is the latest airline to offer passengers the choice of receiving a mobile boarding pass to allow for a paperless travel experience.
UK-based rail ticket retailer thetrainline.com is developing a mobile service that will allow passengers to book and redeem rail tickets via a mobile device.
The updated CPH iPhone app will feature innovative augmented reality technology to improve passenger wayfinding in the terminal buildings.
United Airlines has announced that international passengers will now be able to make use of its newly expanded mobile services.
As airlines increasingly explore offsite and automated check-in, the traditional process has been placed under threat, raising the question: ‘Is check-in dead?’
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