FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores why an increasing number of airports are partnering with the FLIO app, which already offers content for more than 200 airports.
Lufthansa’s Dr. Björn Becker tells FTE about the carrier’s plans to launch touchless bag drop and various other services to improve passengers’ baggage experience.
Qantas has launched an iPad app for children aged between four and eight years, which includes games to keep young travellers entertained.
The updated TAV Mobile app offers access to real-time retail offers and a language translation function for travellers flying from 11 of TAV’s airports.
Metropolitan Washington Airports Authority’s CIO outlines how Big Data and advanced analytics will help to simplify the travel experience.
Customer service staff in the carrier’s US hubs will be equipped with iPhone 6 Plus devices to enable them to serve passengers from anywhere in the terminal.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Passengers flying to or from Istanbul Atatürk Airport can now familiarise themselves with the terminals online using Google Street View maps.
Interactive indoor maps are now available at seven of United’s US hubs, while beacon-enabled wayfinding is being tested at Newark Liberty International Airport.
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
United Airlines, Virgin Atlantic, SITA and Mexia discuss the opportunities presented to airlines and airports by Google’s Eddystone beacon format.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The airport’s app has been upgraded to include the “SignTranslator” function, which can translate German language signage into six different languages.
United Airlines, Virgin Atlantic, SITA and Mexia discuss the opportunities presented to airlines and airports by Google’s Eddystone beacon format.
London City Airport, Athens International Airport, Dubai Airport, KLM and Transavia are among those using social media to simplify the travel experience.
SFO has become the fifth US airport to offer Mobile Passport Control, which allows passengers to submit their customs declaration via their mobile device.
The new AirGrub app has been launched at San Francisco International Airport and allows travellers to pre-order F&B so they can skip the queues on the day.
Star Alliance, Dubai Airports, IATA, United and SITA discuss how airlines, airports and technology companies can together create more seamless travel apps.
The BizTweet-powered service enables passengers to opt in to receive bespoke flight and gate updates, which are delivered via Twitter.
Passengers can borrow the portable chargers to charge up their devices on the go while they wait for their flight at Helsinki Airport.
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