Travellers booking flights via the easyJet iOS app can now pay for their bookings using Apple Pay, Apple’s secure one-touch payment function.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Travellers booking flights via the easyJet iOS app can now pay for their bookings using Apple Pay, Apple’s secure one-touch payment function.
Gatwick Airport’s Abhi Chacko tells FTE how the Airport Community app is helping to improve operational efficiency and customer experiences.
Travellers flying from Heathrow’s Terminal 5 will be able to download movies, magazines and destination guides using the new media kiosks.
John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
FTE speaks to Fred Warren, Creative Director, Connected Digital Services, Microsoft, about how airlines can use bots to improve the customer experience.
Passengers flying from Melbourne Airport can now sign up to receive proactive, flight-specific updates, including flight times and gate numbers, via Twitter.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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Lufthansa has confirmed that the official rollout of the RIMOWA Electronic Tag will begin on 14 March following successful tests with customers.
Passengers will receive proactive notifications and offers via the airport’s app as they pass through the recently refurbished retail area.
The new British Airways app for iPad includes an IFE planner, interactive 3D globe, and a variety of features for Executive Club members.
Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new British Airways app for iPad includes an IFE planner, interactive 3D globe, and a variety of features for Executive Club members.
Passengers can search for, request and book their Uber ride using the American Airlines app, which also provides directions to their Uber pick-up location.
The MIA Airport Official 2.0 app is integrated with Miami International Airport’s beacon infrastructure and features “blue-dot”, step-by-step directions.
FTE explores how airports are placing a focus on relaxation, entertainment and escapism to improve wellbeing and the terminal experience.
Passengers flying from Rajiv Gandhi International Airport can now download movies to their smartphone while waiting for their flight.
Alberto Rey-Villaverde, easyJet’s Head of Data Science, explains how the LCC will leverage artificial intelligence to make improvements across the business.
Installation of the beacons, NFC tags and QR codes will enable the airport to communicate messages and alerts, and provide download links throughout the terminal.
Lufthansa’s passengers can now download digital newspapers and magazines and reserve items to purchase on board before they even start their journey.
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