The new lounge, located in Sea-Tac Airport’s North Satellite Terminal, offers workstations, free Wi-Fi, large-screen TVs and areas to relax ahead of flying.
![New Sea-Tac premium lounge to enhance comfort for Alaska Airlines’ Board Room members](https://www.futuretravelexperience.com/wp-content/uploads/2015/10/NL221015-nftw-alaska.jpg)
The new lounge, located in Sea-Tac Airport’s North Satellite Terminal, offers workstations, free Wi-Fi, large-screen TVs and areas to relax ahead of flying.
The investment in airport lounges, premium transfers and customer service follows a significant investment in improving the onboard experience.
The new San Francisco Club is twice the size of the old lounge and includes bespoke artwork, a premium bar, high-end menu, and views over the runway and bay.
The new lounge includes distinct zones dedicated to dining, working and relaxing, and is open to Qantas Business, Platinum and Platinum One frequent flyers.
A new lounge precinct will be constructed as part of a domestic terminal expansion, and a new Business Lounge and Chairmans Lounge will be built.
The new “Aspire” lounge in Heathrow Airport’s Terminal 5 features rest pods, quiet zones, work areas, luxury spa treatments and British-inspired cuisine.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>The eight Day Suites are furnished with a daybed, reading light, mirror and curtains, and offer views over the runway at Hong Kong International Airport.
The new SilverKris Lounge includes dedicated First and Business Class areas, roving hosts, a travel concierge service, an art gallery and productivity pods.
The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.
Emirates’ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.
Emirates’ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
The new Exclusive Waiting Area at Nuremberg Airport includes leather sofas, complimentary F&B, newspapers and magazines, and power outlets.
Virgin Australia has introduced its first ‘Premium Exit’, which offers direct access to the departure pier from the lounge at Melbourne Airport.
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