Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012.
As they continue to receive mixed reviews from passengers in Asia, what does the future hold for on-site self-service kiosks? Have your say here.
Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
SkyTeam has unveiled a brand new common-use check-in area for its member airlines at Beijing Capital International Airport’s Terminal 2.
Jetstar passengers who use online, SMS or kiosk check-in facilities will receive a discount on the cost of their ticket as the airline promotes the use of self-service.
China Airlines has opened a brand new check-in area at Taipei Songshan Airport, which includes a dedicated self-service zone with four common-use kiosks.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
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Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
American Airlines has introduced ‘Flagship Check-in’ at Los Angeles International Airport to expedite the check-in process for premium passengers.
The largest deployment of common-use self-service kiosks at Heathrow Airport has been completed with 189 new kiosks installed across Terminals 1, 3 and 4.
Passengers travelling from Abu Dhabi International Airport can now check-in and print bag tags at their hotel thanks to the introduction of offsite check-in kiosks.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The largest deployment of common-use self-service kiosks at Heathrow Airport has been completed with 189 new kiosks installed across Terminals 1, 3 and 4.
Passengers travelling from Abu Dhabi International Airport can now check-in and print bag tags at their hotel thanks to the introduction of offsite check-in kiosks.
Passengers travelling from Italy’s Bologna Airport will be able to check-in and drop off their bags at a fully automated self-service kiosk from next September.
SITA has announced the results of its 8th Annual Airport IT Trends Survey, which shows that airports are investing in IT infrastructure and mobile services.
British Airways’ investment in self-tagging and automatic document check has seen the airline achieve a Fast Travel Gold Award from IATA.
Air China passengers flying from Tokyo Haneda Airport can now make use of self-service kiosks to check-in and print their boarding pass.
Following the successful introduction of self-service kiosks, Taiwan Taoyuan International Airport is now exploring self-service bag drop and self-boarding.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
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