REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE was onboard Norwegian’s first Dreamliner-operated LGW-JFK service, where we spoke to the airline’s CEO about how the carrier will redefine the long-haul passenger experience.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
Kenya Airways has announced the launch of KQ TV, which will provide passengers with access to live news and sports channels onboard.
Aeromexico has confirmed that it will use Panasonic Avionics’ Ku-band satellite service to offer Wi-Fi onboard nine of its Boeing 787-8 Dreamliners.
To help ensure passengers are satisfied with their travel experience, KLM is launching a new app that passengers can use to rate the in-flight service.
SilkAir has launched SilkAir Studio – a wireless in-flight entertainment (IFE) system that allows passengers to stream movies on their laptops, smartphones and tablets.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
United Airlines’ passengers can now watch movies on their iPhones and iPads thanks to a new feature that has been added to the airline’s iOS app.
FTE is onsite at Aircraft Interiors Expo in Hamburg – read our independent, honest assessment of what we heard and saw in the Passenger Experience Conference.
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
FTE explores MI Airline’s new in-flight Wi-Fi solution and assesses whether the likes of KLM and Mezzo think it could redefine the onboard connectivity market.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
FTE explores MI Airline’s new in-flight Wi-Fi solution and assesses whether the likes of KLM and Mezzo think it could redefine the onboard connectivity market.
Lufthansa has outlined how it plans to enhance the onboard passenger experience across all four classes in its “biggest service initiative in recent years”.
Bangkok Airways now offers its business class passengers iPad minis pre-loaded with movies, TV shows and music as it aims to enhance its “onboard boutique service”.
GuestLogix has signed an agreement with Global Eagle Entertainment, which will allow passengers to book onward travel tickets and destination-based activities while onboard.
Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
China Southern has taken delivery of its first B777-300ER equipped with Thales’ TopSeries AVANT IFEC system, which includes on-demand content, 3D maps, games and e-books.
Lufthansa Systems’ BoardConnect is now available as an app for Windows 8 devices, allowing passengers to watch movies, order food and shop using their own device.
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