FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
U.S. Customs and Border Protection’s Daniel Tanciar discusses the impact of Automated Passport Control, Mobile Passport Control and dedicated airport action plans.
FTE explores how Dubai Airports, LG Electronics, JD Power and AirIT expect technological developments and ‘Generation Y’ to define the future airport.
Virgin Atlantic, SITA, Droiders and JAL outline why wearable technology has an important role to play in improving the passenger experience.
Hilton Worldwide’s Josh Weiss outlines the company’s smartphone strategy and explains how Hilton can work with airlines to improve the end-to-end travel experience.
FTE explores how airports and airlines could make use of the new Apple Watch to improve the passenger experience through wearable technology.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>FTE was onboard Norwegian’s first Dreamliner-operated LGW-JFK service, where we spoke to the airline’s CEO about how the carrier will redefine the long-haul passenger experience.
CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.
FTE explores how innovations like kerbside lounge access and Passenger Relations Officers can improve the travel experience for premium passengers.
FTE explores how Skype Translator could be used by airlines, airports and travel industry suppliers to improve cross-language customer service.
FTE explores how innovations like kerbside lounge access and Passenger Relations Officers can improve the travel experience for premium passengers.
FTE explores how Skype Translator could be used by airlines, airports and travel industry suppliers to improve cross-language customer service.
Munich Airport’s Thomas Penner tells FTE how a combination of new technology and ‘old fashioned’ customer service is helping to enhance the passenger experience.
Samsung’s Andy Guile and Asier Sinde outline the company’s plans in the travel sector, and how airlines and airports can use smartphones and tablets to satisfy the modern day traveller.
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
Virgin Atlantic, Vueling, airberlin and Iberia have already embraced smartglasses and smartwatches. What’s next for wearable technology in the travel sector?
Luxury hotel group Four Seasons has unveiled its own fully branded aircraft, offering a hotel-inspired onboard experience. What can airlines learn from it?
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