REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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FTE Events and Activities Schedule

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Fast Travel programme nearing its target

Fast Travel programme nearing its target

As part of the ongoing Simplifying the Business (StB) initiative, the International Air Transport Association’s (IATA) Fast Travel programme is rapidly progressing, attracting global support from airlines, airports and passengers alike. Ryan Ghee spoke to Stephan Copart, project manager, Fast Travel – IATA.

SAS biometric success

SAS biometric success

Almost two years after SAS became the first airline to introduce biometric check-in, its success across the domestic market has prompted the carrier to discuss a further roll-out across its international routes. Louise Driscoll looks at the progress that the airline has made with its biometric solution.

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


SAS biometric success

SAS biometric success

Almost two years after SAS became the first airline to introduce biometric check-in, its success across the domestic market has prompted the carrier to discuss a further roll-out across its international routes. Louise Driscoll looks at the progress that the airline has made with its biometric solution.

JAL innovative boarding system

JAL innovative boarding system

Japan Airlines (JAL) participated in evaluation testing of ‘e-airport procedures: SPT Trial 2007’, which was implemented by the Ministry of Land, Infrastructure and Transportation (MLIT) and Ministry of Justice (MoJ). The airline is implementing a number of innovations to simplify the travel experience. Ross Falconer reports.

SAS introduces Biometric Check-in

SAS introduces Biometric Check-in

SAS Scandinavian Airlines has established a number of record-breaking innovations, ranging from being the first airline to introduce inflight entertainment to offering separate check-in lounges. plus introducing sleeper seats and flying directly over the North Pole. More recently, a novel fingerprint-based biometric security solution used by SAS and provided by Precise Solutions has been implemented […]

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