HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airline’s data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
British Airways – a member of International Airlines Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE BIWG) – has launched a £7 billion transformation plan.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new “coalition of the willing” being launched by Schiphol with the FTE BIWG.
AirAsia MOVE, formerly known as airasia Superapp, has unveiled the updated, refreshed look of its app on the App Store and Google Play as it strives “to elevate and enhance every traveller’s experience”.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.
Glasgow Airport, in collaboration with Connected Places Catapult, has launched the Living Lab Digital Twin Competition, with the aim of developing digital twin technologies in a live aviation environment.
Swedish airline Jonair is collaborating with travel technology provider Ink Innovation to deploy the Ink Mobile Agent. The passenger handling application will enhance check-in and boarding processes.
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