Meet the 10 executives on the FTE Airport Digital Transformation Power List Americas 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Meet the 10 executives on the FTE Airport Digital Transformation Power List Americas 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Ahead of his participation at FTE Global 2024, Simon Gandy, Executive Vice President & Chief Operating Officer, The New Terminal One at JFK, explains the ambition to be among the world’s top five airport terminals.
Riyadh Air, Saudi Arabia’s new digitally-native airline, has partnered with noon Payments to offer seamless digital payment acceptance. Hear more from Riyadh Air at FTE Global in Los Angeles, 28-30 October 2024.
Miami International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced the winners of its second Public Innovation Challenge, which prioritises customer service tech.
After a successful trial of Bluebox’s Blueview digital services platform, PLAY Airlines has now deployed the onboard retail solution across its entire fleet of 10 Airbus A320neo and A321neo aircraft.
Ahead of his participation at FTE Global 2024, Christopher Neal, Director of PDX Next Operations, Port of Portland, shares how PDX Next is reimagining facilities with innovative tech and new approaches.
Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>San Francisco Bay Oakland International Airport is partnering with Agents of Discovery, an educational technology platform, to introduce new Augmented Reality games for passengers to enjoy in-terminal.
Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.
In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.
Heathrow Airport has awarded a five-year contract extension to SITA – an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November.
U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining traveller’s entry process into the United States.
Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its “commitment to enhancing passenger convenience and embracing cutting-edge technology”.
Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.
As part of efforts to communicate to customers in real-time, United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is using AI tools to send travellers information about their trip.
In this video interview, Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress, shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric product proposition.
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