Javed Malik, Group COO, AirAsia, shares some of the initiatives the carrier has introduced in line with its vision to become “more than just an airline”.
Javed Malik, Group COO, AirAsia, shares some of the initiatives the carrier has introduced in line with its vision to become “more than just an airline”.
As part of the programme, the airport has already introduced an Amazon Alexa functionality, a new customer service tool, and a digital wayfinding solution.
Under the ten-year partnership, IBM will develop an “Airport in a Box” platform that will transform the end-to-end passenger experience at BLR Airport.
Flights from London City Airport are now being guided to land or take off remotely, using an enhanced reality view supplied by the digital control tower.
The new venture fund, called Team ABC, will invest in early-stage travel tech startups focusing on sustainability and digital transformation.
Star Alliance has unveiled plans to open a “centre of excellence” in Singapore later this year to accelerate its digital customer experience strategy.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>FTE highlights the trends and technologies that will play the most important role in driving the air transport industry recovery in 2021.
The report, jointly developed and released by FTE, Fast Future and APEX, also highlights safety, trust building and innovation as key areas of industry focus.
The new factory, named DIVA, is designed to help Changi Airport Group develop, experiment and launch new digital products and services.
Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.
The new factory, named DIVA, is designed to help Changi Airport Group develop, experiment and launch new digital products and services.
Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.
FTE caught up with Royal Schiphol Group’s Rosanne van der Stam who outlined how the airport is elevating the passenger experience in a new digital era.
FTE spoke to Alvaro Coromina, IT Director, Evelop, to find out how the airline’s digital project ‘Titanium’ is transforming its business performance.
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