Tagged: Digital Transformation

Air Canada has implemented a next-generation airline operation solution from Lufthansa Systems, which is designed to enhance operational efficiency and CX by improving punctuality and reliability.

SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Strategic Partner of the FTE Baggage Innovation Working Group – is partnering with Palo Alto Networks on AI-powered cybersecurity.

FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.

Marabu Airlines has launched ‘Cloud Shopper’, an online check-in project developed in collaboration with partners including Ink Innovation (a Corporate Partner of the FTE Digital, Innovation & Startup Hub).

Delta Air Lines passengers will soon experience a new Delta Sync partnership with YouTube. Plus, Delta’s next-generation, cloud-based IFE will deliver smarter, more personalised digital experiences.

Qatar Airways has debuted Sama – its Artificial Intelligence (AI)-powered digital human cabin crew – on social media, as part of its vision to blend human connection with technological innovation.

In this video interview, Soonil Hwang, Deputy Director, Fast Travel Team, IIAC, shares how Incheon has analysed the demands of customers and drawn a “Journey Map” to help transform CX, and much more.

In this video interview, Ursula Silling, CEO, Branchspace, shares how the company contributes to the evolving landscape of airline retail, seamless customer and staff experiences, and digital transformation.