Singapore Airlines has teamed up with TCS to introduce a mobile solution, which will offer benefits in terms of efficiency and passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Singapore Airlines has teamed up with TCS to introduce a mobile solution, which will offer benefits in terms of efficiency and passenger experience.
Azran Osman Rani, CEO of AirAsia X, discusses how the carrier is exploring a Skycouch-style seating option and shares his thoughts on in-flight connectivity.
Following extensive travel during the festive season, the FTE team offers some thoughts on how airlines can improve the onboard experience in 2015.
The first A350 XWB has been delivered to Qatar Airways and includes a number of features that will help improve Business and Economy class experiences.
Luxury onboard apartments, Big Data and self-scaling onboard Wi-Fi all feature on this year’s 10 most popular ‘Up in the Air’ stories. Find out what else made the list.
One year after closing its merger with US Airways, American Airlines is looking ahead to 2015 and beyond with more than $2 billion in investments, which will include fully lie-flat seats, international WiFi, and more inflight entertainment options.
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Air France and Orange will offer Wi-Fi access onboard two Airbus A320s on short and medium-haul networks during a three-month trial phase, from summer 2015. This will allow passengers to surf the internet, read their emails, watch live TV, or enjoy their favourite series.
Thai AirAsia X has partnered with a selection of companies to enable passengers to buy tickets for onward travel and tourist attractions while onboard.
Hong Kong-based Dragonair will introduce its new StudioKA wireless IFE system on its A320s, and upgrade the Business and Economy Class products.
All 25 of Air Canada’s 777-300ERs will be equipped with the new International Business Class and Premium Economy product from Q4 2015.
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Hong Kong-based Dragonair will introduce its new StudioKA wireless IFE system on its A320s, and upgrade the Business and Economy Class products.
All 25 of Air Canada’s 777-300ERs will be equipped with the new International Business Class and Premium Economy product from Q4 2015.
JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
British Airways has started trials of a hi-tech blanket, which through the use of neuro-sensors changes colour to reflect passengers’ moods while onboard.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
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