REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Oman Air is redefining its premium offering with the launch of its new Business Studio. The new cabin, which will replace the airline’s First Class product, aims to “meet modern traveller expectations”.
Qatar Airways has further enhanced its Business Class experience with the introduction of caviar service on its menu offering. The airline is “committed to continuously enhance our onboard services”.
The first Emirates Boeing 777 with a nose-to-tail cabin refresh sporting a new look has entered service, as the airline continues to carry out its “commitment to deliver an unmatchable onboard experience”.
IndiGo has chosen RECARO Aircraft Seating to equip the business class cabins of its A321neo aircraft with the R5 seats. All business class installations are expected to be completed by the end of 2025.
Qatar Airways has unveiled the new, ultra-modern ‘Qsuite Next Gen’. The airline’s aim with the new Qsuite is to redefine luxury and innovation, while further elevating the business class experience.
Korean Air has commenced operations with its first Boeing 787-10, which features the newly-launched Prestige Class seats – Prestige Suites 2.0 – that are designed to offer a luxurious experience.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Alaska Airlines has selected RECARO Aircraft Seating to retrofit its Boeing 737-800 and MAX 8 aircraft with the R2 economy class seat and R5 business class seat, as it aims to “deliver a premium experience”.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, as well as elevated dining. CX will be further enhanced with the Flagship Suite seats.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, as well as elevated dining. CX will be further enhanced with the Flagship Suite seats.
Hawaiian Airlines has introduced its new flagship aircraft, the Boeing 787-9, into service with an island-inspired cabin design, providing passengers “with an unforgettable Hawaii travel experience”.
Cathay Pacific has unveiled its all-new Premium Economy cabin experience. Coming to its retrofitted Boeing 777-300ER aircraft this year, the cabin aims to set a new standard for comfort and privacy.
WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’ for a more seamless experience.
United Airlines is installing new, larger overhead bins on its Skywest-operated E175 fleet, providing more room for passengers’ carry-on bags. The new bins will be available on 50 aircraft by the end of 2024.
Air Canada has announced a comprehensive upgrade of its menus for all travellers, with 100+ new rotating seasonal recipes, as part of its focus on “investing in every aspect of the customers’ journey”.
Cathay Pacific has revealed its updated 777-300ER fleet, featuring a thoughtful redesign of the cabin experience. The updated Business cabin will feature the new Aria Suite with unparalleled privacy.
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