REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE spoke to Bengaluru International Airport’s Satyaki Raghunath as the airport gears up to deliver the largest deployment of biometric solutions at an Asian airport.
FTE explores how biometric-enabled processing is redefining the passenger experience at Bengaluru, Hong Kong and Changi airports.
The survey sheds light on passenger demand for self-service, automation, biometric identification and baggage tracking, complemented by a human touch.
Read some of the key takeaways from the Future Travel Experience Global Jump Seat Debate, which was led by British Airways’ Raoul Cooper.
FTE explores how the likes of Orlando, San Jose, Miami and Los Angeles international airports are making use of biometrics technology.
Working with CBP, the airport plans to implement biometrics for all departing travellers at seven gates this year, as part of the biometric exit mandate.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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FTE spoke to Miami International Airport, British Airways and U.S. CBP to explore the advantages and challenges relating to biometrics technology.
The new Delta Biometrics programme powered by CLEAR allows eligible members to securely and seamlessly use their fingerprints to enter all 50 US Delta Sky Club locations.
The new e-passport gates will be implemented as part of Newcastle Airport’s arrivals hall expansion, which is expected to be complete this spring.
Passengers flying with British Airways from Orlando International Airport to London Gatwick can now enjoy a secure and seamless departure with SITA’s biometric boarding at the gate.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new e-passport gates will be implemented as part of Newcastle Airport’s arrivals hall expansion, which is expected to be complete this spring.
Passengers flying with British Airways from Orlando International Airport to London Gatwick can now enjoy a secure and seamless departure with SITA’s biometric boarding at the gate.
Los Angeles World Airports has partnered with the Transportation Security Administration to pilot two new security checkpoint technologies at Los Angeles International Airport.
Fully owned and operated by AirAsia, FACES uses facial recognition technology to identify travellers as they approach the automated boarding gate.
The pilot involves the use of biometric facial recognition technology to verify the identities of travellers re-entering the United States from Aruba.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
British Airways, working with Los Angeles International Airport, Vision-Box and US CBP, is trialling biometric self-boarding for international flights.
For airlines and airports, technology holds the key to unlocking a smoother passenger journey while ensuring security remains top priority, as SITA explains.
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