REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this video interview, Soonil Hwang, Deputy Director, Fast Travel Team, IIAC, shares how Incheon has analysed the demands of customers and drawn a “Journey Map” to help transform CX, and much more.
Delta has introduced Delta Concierge, an AI-powered digital tool bringing advanced capabilities to its Fly Delta app. Delta Concierge uses Generative AI to create seamless and personalised experiences.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for “smoother and more personalised journeys”.
DHL Supply Chain – a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) – is collaborating with IDEMIA, also a Partner of the BIWG, to transform baggage handling with computer vision innovation.
In this video interview, Fraport’s Claus Grunow, VP Corporate Strategy & Digitalization, and Rolf Felkel, Senior Vice President Applications and Partner Management, discuss AI@Fraport, cutting-edge tech, and more.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Edinburgh Airport has implemented Deep Turnaround, a solution developed by Aviation Solutions – a subsidiary of Schiphol Group (a Corporate Partner of the FTE Digital, Innovation & Startup Hub).
Avinor and Amadeus – a Platinum Sponsor of FTE Global, Los Angeles, 28-30 October 2024 – are partnering to digitally transform Norway’s airports and co-create the passenger experience of the future.
Pegasus Airlines – a Corporate Partner of the FTE Hub – has introduced AI-generated multilingual announcements to enhance CX. Hear more from Pegasus at FTE Global, Los Angeles, 28-30 October 2024.
Ahead of his participation at FTE Global 2024, Rolf Felkel, Senior Vice President Applications and Partner Management, Fraport, explains what the AI@Fraport initiative involves and the business case and learnings so far.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Pegasus Airlines – a Corporate Partner of the FTE Hub – has introduced AI-generated multilingual announcements to enhance CX. Hear more from Pegasus at FTE Global, Los Angeles, 28-30 October 2024.
Ahead of his participation at FTE Global 2024, Rolf Felkel, Senior Vice President Applications and Partner Management, Fraport, explains what the AI@Fraport initiative involves and the business case and learnings so far.
Ahead of his participation at FTE APEX Asia Expo 2024, Babar Rahman, SVP Global Marketing & Corporate Communications, explains Qatar Airways’ efforts to enhance engagement through personalised, tech-driven interactions.
Eurowings, Eurowings Digital and zeroG have collaborated to stage a hackathon – ‘Coding Wings for Gravity’ – designed to leverage data and Artificial Intelligence to drive innovation within the aviation industry.
Qatar Airways has unveiled an immersive experience enabling customers to star in a new global ‘AI Adventure’ film. Hear more from Qatar Airways at FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Miami International Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced the winners of its second Public Innovation Challenge, which prioritises customer service tech.
Martha Edge, Innovation & Experience Director, shares Charlotte Douglas International Airport’s (CLT) strategy to achieve effective CX differentiation and how CLT is utilising cutting-edge tech.
Zurich Airport has begun trialling two digital security scanners, featuring AI algorithms, from Rohde & Schwarz – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024.
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