Passengers can now pay for their tickets, seat selection, travel insurance and other ancillary purchases using Apple Pay and Android Pay.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers can now pay for their tickets, seat selection, travel insurance and other ancillary purchases using Apple Pay and Android Pay.
Passengers flying on domestic services with Delta Air Lines can now be checked in automatically via the carrier’s iOS and Android apps.
Stuart Rattray, GM Technology, outlines how Sydney Airport is embracing open data and biometrics to improve the passenger experience and optimise efficiency.
İGA, the contractor and designated operator of Istanbul New Airport, is investing in baggage tracking, bag drop, e-gates and an advanced mobile app.
Singapore Airlines’ customers can book Grab rides via the carrier’s app in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.
Travellers flying from Heathrow Airport can now use the app to pre-order F&B, before collecting their order from a dedicated point within the terminal.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
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Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
easyJet has partnered with GetYourGuide to offer passengers access to tours and activities across Europe, and create a new ancillary revenue stream.
The maps feature all of the airport’s facilities, including gates, check-in counters, retailers and other locations of interest across T1 and T2.
Qatar Airways has achieved compliance with IATA Resolution 753 at Hamad International Airport more than a year ahead of the deadline.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The maps feature all of the airport’s facilities, including gates, check-in counters, retailers and other locations of interest across T1 and T2.
Qatar Airways has achieved compliance with IATA Resolution 753 at Hamad International Airport more than a year ahead of the deadline.
Strata Club members will receive personalised information, services and retail offers when they are travelling through Auckland Airport.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
Following the 10-week accelerator programme, IAG has shared the benefits of working with Esplorio, Undagrid, Warwick Analytics, Resolver and Vchain.
The self-service kiosks and app are part of CBSA’s strategy to eliminate the paper declaration cards distributed to passengers on board aircraft.
Jet Airways has partnered with ride hailing app Uber to offer passengers the option of booking an Uber via the airline’s app.
From high fidelity maps and queue jump apps, to biometric single tokens and bag drop collaborations, FTE analyses 20 solutions that can improve the passenger experience.
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