REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this article, Pegasus, TSA, SkyTeam, ZRH, Frontier, Swedavia and more, preview what you can expect to hear in 5 unmissable sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
Dr. Jan-Henrik Andersson, Chief Commercial Officer of Munich Airport, will deliver a keynote at the upcoming FTE World Ancillary & Retailing Working Group (WARWG) meeting on 28 October in Long Beach, California.
Manchester Airport is to open 22 new shops, bars and restaurants in the new Terminal 2 in 2025. Hear more from Manchester Airports Group at FTE Global, Los Angeles, 28-30 October 2024.
Nice Côte d’Azur Airport has selected the operators and brands for the 28 retail outlets at the heart of its three terminals. Openings will take place between 2025 and 2026 for “a unique airport experience”.
London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it “builds on our commitment to providing one of London’s best passenger experiences”.
After a successful trial of Bluebox’s Blueview digital services platform, PLAY Airlines has now deployed the onboard retail solution across its entire fleet of 10 Airbus A320neo and A321neo aircraft.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>
SOF Connect, the operator of Sofia Airport, is partnering with SSP to open 12 outlets across the airport. The aim is “to bring a world-class food and beverage experience to Sofia Airport” with diverse options.
Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.
As part of our commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group.
Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport “an even more attractive shopping experience”.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
As part of our commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group.
Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport “an even more attractive shopping experience”.
In this video interview, Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress, shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric product proposition.
In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.
Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.
Gerald Ong, Strategy and Commercial Development, shares how Hamad International Airport is innovating to deliver a seamless and personalised CX, including a focus on sense of place and experiential retail.
The Port Authority of New York and New Jersey, in partnership with American Airlines, URW Airports, and Holt Construction, have begun the transformational commercial redevelopment at JFK’s Terminal 8.
Denver International Airport has announced the opening of Elway’s Taproom & Grill, Tacos Tequila Whiskey, and Peet’s Coffee as part of a new Marketplace in the Concourse A-West expansion area.
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