REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Vancouver International Airport has opened its newest retail store – Cascadia Collection – in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.
Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.
UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airport’s ongoing food and beverage transformation in partnership with SSP.
Brisbane Airport has awarded its International Travel Essentials retail contract to Lagardère AWPL. The transformed retail offering will include five refreshed Relay concepts over three levels at the International Terminal.
Denver International Airport has celebrated the opening of three new restaurants – Maria Empanada, Uncle, and The Bindery – as the latest additions to the Concourse A-West expansion for an enhanced CX.
Manchester Airport has opened a new section of its redeveloped Terminal 2 departure lounge. This includes six new shops and eateries, joining an already extensive array of options for travellers to further enhance CX.
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
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Heathrow has announced the outcome of its strategic review of travel essentials, awarding new agreements to Lagardère Travel Retail and WHSmith to deliver an improved and modernised shopping experience.
In this video interview, Ursula Silling, CEO, discusses how Branchspace – digital reinvented helps airlines maximise ancillary revenue, implementation of the Triplake platform, the partnership with Oman Air, and more.
Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept ‘Today Duty Free’. The aim is to set “a new retail standard” at Schiphol.
Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.
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Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept ‘Today Duty Free’. The aim is to set “a new retail standard” at Schiphol.
Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.
In this video interview, Stephan Heinz, Director, Partnerships & Monetisation, discusses how LATAM Airlines is embracing product partnership innovation and monetisation, with a customer-first mindset.
The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafés and restaurants. It is the largest commercial investment in the airport’s history.
Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
At the co-located APEX FTE EMEA and Ancillary & Retailing events (Dublin, 10-12 June 2025) Retail in Motion announced a new five-year contract with Ryanair for onboard retail product, distribution and technology.
At the co-located APEX FTE EMEA and Ancillary & Retailing events (Dublin, 10-12 June 2025) Virgin Australia and HTS (Hopper Technology Solutions) announced an expanded partnership with the new HTS Stays offering.
Metropolitan Washington Airports Authority has announced that 11 new concessions will begin development at Dulles International and Reagan National airports in the coming year for a unique and enhanced CX.
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