In a rapidly evolving world, the travel industry continually seeks innovative solutions to ensure safe and seamless travel experiences. To help the industry provide the best possible services to its customers, enhance communication with its employees, and create extraordinary experiences with agents and call centers – Kore.ai is excited to introduce its revolutionary AI-powered solution, Travel Assist.
Introducing TravelAssist
TravelAssist is a cutting-edge Intelligent Virtual Assistant powered by Conversational AI which unlocks the true potential of artificial intelligence to redefine how passengers, employees, and agents interact.
TravelAssist delivers a digital-first, human-like conversational experience through voice and text interactions to elevate communications with customers, employees, and agents through a variety of use cases – from getting real-time support and guidance to seamlessly planning and booking travel.
Whether customers are planning their dream vacation or business trip, booking flights and accommodations, or seeking real-time support during their travels, TravelAssist is a trusted companion, simplifying the process and ensuring hassle-free journeys.
Extraordinary Experiences – Extraordinary Outcomes
TravelAssist leverages technology that is used in many highly regulated industries. It is successfully delivering extraordinary experiences for customers but also employees and it has been used to reimagine the entire call center experience. While the use cases are all different – the technology is saving organizations time and money, improving customer satisfaction,and helping with staff recruitment and retention.
Multi-Language Support
Traveling to different countries can be exciting but challenging, especially when faced with language barriers. TravelAssist is equipped with multi-language support, allowing travelers to communicate effortlessly in over 100 languages – allowing your customers to immerse themselves in new cultures and explore the world without communication limitations.
Seamless Planning and Booking
With TravelAssist, planning trips has never been easier. Its intuitive, human-like interactions make it simpler for people to explore travel options and discover personalized recommendations tailored to their preferences. Say goodbye to tedious research, as TravelAssist swiftly finds the best flight deals, accommodations, and activities based on budget and interests.
Real-Time Support and Guidance
For travelers experiencing uncertainties and unexpected situations, TravelAssist offers real-time support and guidance 24/7. From flight updates and gate changes to nearby restaurant recommendations, Kore.ai is using Conversational AI technology to ensure travelers stay informed and empowered throughout their journey.
Omnichannel Experiences
Whether travelers are looking to connect on their phones or computers, through chat or text – Kore.ai is equipped to seamlessly engage in conversations in multiple channels. Kore.ai supports 30+ voice and digital channels. TravelAssist is also the perfect solution for contactless travel experiences. With voice and digital channel integrations, customers can access all the necessary information and services without physical contact.
Continuous Learning and Improvement
At Kore.ai, we understand that the travel landscape is ever-changing. That’s why TravelAssist is designed to continuously learn and improve. Our AI-driven Intelligent Virtual Assistant stays updated with the latest travel trends and regulations, ensuring your customers and employees always receive the most accurate and relevant information.
Changing the Future Travel Experiences
TravelAssist is changing the Future of Travel with Conversational AI – delivering hassle-free journeys, where seamless planning, real-time support, and contactless experiences redefine the way people navigate the world. Kore.ai remains committed to revolutionizing the travel industry, offering innovative solutions that prioritize safety, comfort, and satisfaction.
Let’s navigate the world together, one journey at a time.
