Upcoming Future Travel Experience Webinars

In addition to our established in-person events, Future Travel Experience is hosting a series of free to attend webinars throughout 2023 to provide a wealth of additional education and inspiration. Each webinar will bring together senior experts from across the industry to share innovative case studies and forward-thinking visions on the most pertinent topics and trends related to the aviation industry.

Check the schedule below for a full list of upcoming webinars:


The future of AI-powered biometrics in North American travel – facilitating a safe, secure and seamless customer experience

Thursday 19 September 2024, 08:30 PST | 11:30 EST | 16:30 BST

The future of AI-powered biometrics in North American travel – facilitating a safe, secure and seamless customer experience

A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel.

Artificial Intelligence (AI) is undoubtedly the biggest industry trend of 2024, with AI integrated into almost every new technology solution. We’re approaching an era of pervasive AI, in which these technologies will further transform the passenger experience, as well as airline and airport operations. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity.

Click here to register

Past webinars – available to watch onDemand

Communicating security and privacy: successfully educating passengers on biometrics in travel

2 November 2023, 08:30 PST | 11:30 EST | 15:30 BST


As an industry, we know the benefits of biometrics and why it is important, but how should we be effectively educating and communicating with the public in order to gain wider acceptance of new technologies? A balanced perspective on the issues of security and privacy, and how biometrics identify travelers on the move, enabling greater throughput and better passenger experience, while respecting the traveler’s privacy.


This webinar has ended. Register here to watch the full recording on-demand >>

The Seamless Trusted Traveler Experience: What's Next?

7 September 2023, 08:30 PST | 11:30 EST | 16:30 BST


A deep-dive into what the future of the Trusted Traveler program will look like and how it facilitates the traveler’s journey, making it smoother and faster while safeguarding security and privacy. To include an overview of the landmark European Digital Travel Credential (DTC) pilot between Canada and the Netherlands – the world’s first transatlantic DTC pilot – providing a Proof of Concept for a future with digital identity.


This webinar has ended. Register here to watch the full recording on-demand >>

The reimagined passenger experience

24 August 2023, 08:30 PST | 11:30 EST | 16:30 BST


In an ideal world, what does a truly redefined passenger experience look like? A deep-dive into the full breadth of technology being developed, including next-generation Credential Authentication Technology (CAT 2), and contactless bag drop and gates, to enhance security screening and enable a touchless experience through biometrics, as well as initiatives such as the unique new FTE Next Generation Aviation Security Think Tank.


This webinar has ended. Register here to watch the full recording on-demand >>

How Next-Generation Technology can Restart and Reimagine Global Airports – FTE Webinar

Thursday, 19 May – 17:00 CST | 11:00 CET


Digital transformation in the transportation industry has advanced rapidly through innovations such as 5G, Artificial Intelligence (AI), Internet of Things (IoT), and big data. With the use of such technology now widespread, the aviation industry is quickly digitising, but shifting the focus from speed to quality. Future Travel Experience is delighted to partner with Huawei to deliver this engaging online webinar on “How next-generation technology can restart & reimagine global airports”. Join us on 19 May to hear inspirational stories from leading airports on leveraging connectivity, AI & cloud to successfully restart operations and deliver resilience to their businesses.


This webinar has ended. Register here to watch the full recording on-demand >>

Next Generation Border Entry with Biometrics – FTE Webinar

Thursday, 12 May 2022 – 08:30 AM PST | 11:30 AM EST | 4:30 PM BST


Future Travel Experience is delighted to be hosting the next in our series of webinars in partnership with IDEMIA on Thursday, 12 May 2022, 08:30am PST/ 11:30am EST/ 4:30pm BST, which will focus on Next Generation Border Entry with Biometrics. This live and interactive online event, that is free to all to participate, will look into the role of biometrics for border entry and exit in the United States. Customs and Border Protection (CBP), with the nation’s airports and leading biometric organisations are working to enhance the border ecosystem with the introduction of technology across all touchpoints, creating a secure, contactless and seamless approach. Identity verification through innovative technology is no longer a thing of the future, but rather being deployed now, across the busiest airports in the US. Our expert line-up of speakers, which will be confirmed in the coming weeks, will share their learnings on how that is being achieved, and what will come next in the US, and beyond.


This webinar has ended. Register here to watch the full recording on-demand >>

Next Generation Travel Through Trusted Identity & Biometric Solutions – FTE Webinar

Wednesday, 9 March 2022 – 08:30 AM PST | 11:30 AM EST | 4:30 PM GMT

Next Generation Travel Through Trusted Identity & Biometric Solutions – FTE Webinar

Future Travel Experience is delighted to be hosting a webinar on Next Generation Travel Through Trusted Identity & Biometric Solutions on Wednesday, 9 March 2022, 08:30am PST/ 11:30am EST/ 4:30pm BST. Launched in partnership with Idemia, this online event will look into the role of biometrics and digital identity in shaping the end-to-end passenger experience. The ecosystem is enhanced with the introduction of technology to improve the traveller’s experience across all touchpoints, creating a contactless and seamless approach. From security checkpoint innovations to autonomous secure gate access to hassle-free baggage drop-off – the future airport experience is here now.


This webinar has ended. Register here to watch the full recording on-demand. >>