HEADLINE PARTNER: Synect-Media Diamond Sponsor
HEADLINE PARTNER: Synect-Media Diamond Sponsor
Diamond Sponsor: Synect-Media Diamond Sponsor
28-30 October 2024 Location: Long Beach Convention Center, California

FTE Global 2024 has now ended

Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success!

Future Travel Experience Global 2025 dates and location are confirmed – 9-11 September 2O25, Long Beach Convention Center, California. Mark your diary today!

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FTE Global 2024 SCHEDULE AT A GLANCE

Use our colour key to quickly locate sessions we feel match your area of interest. For full details on each session, please visit the associated conference page.

For registration and exhibition opening times and social event/tour scheduling, please view ‘Essential Timings’, here>>

Keynote Sessions (Suited to all) Future Airports Digital & Innovation Future Mobility & Customer Journey Expo Floor activities Info/Networking Social Events & Awards Private Meetings


Subject to Change

Info / Socials / Tours / Other Stage 1 Stage 2 Keynote Stage Breakout Room 1
Sunday 27 October 2024

Set-up Day

Monday 28 October 2024
Info / Socials / Tours / Other Stage 1 Stage 2 Keynote Stage Breakout Room 1

09:00-12:00

APEX Thought Leadership Conference - (Open to all FTE Global premium pass holders)

Speakers:
Michael Rousseau, Air Canada
Andre Viljoen, Fiji Airways
Con Korfiatis, Oman Air
Perry Cantarutti, Delta Air Lines
Fiona Kiesel, Breeze Airways
Rossen Dimitrov, Saudia Airlines
Xie Bing, Xiamen Airlines
Catriona Larritt, Qantas Group

08:30 - 17:30 Registration Open

13:00 - 18:00 Exhibition Open

13:00-15:00

FTE Baggage Innovation Working Group meeting – Open to members only

Speakers:
Tenille Houston, Aurrigo
James Houghton, Materna IPS
Wopke Dost, nlmtd
Dennis van Kleef, Royal Schiphol Group

13:00-15:00

FTE World Ancillary & Retailing Working Group Meeting - Open to all

Speakers:
Dr. Jan-Henrik Andersson, Munich Airport
Sammy Patel, Vantage Airport Group
Guðmundur Daði Rúnarsson, Keflavik Airport

15:30-17:00

FTE Global Opening Keynote Session

Speakers:
Daniel Coleman, Future Travel Experience
Dr. Joe Leader, APEX/IFSA
Anton Vidgen, Riyadh Air
David Decker, Warner Bros. Discovery
Tuesday 29 October 2024
Info / Socials / Tours / Other Stage 1 Stage 2 Keynote Stage Breakout Room 1

08:00-09:00

US CBP Briefing & Workshop on Travel Innovation and Partnerships

Speakers:
Diane J. Sabatino, U.S. Customs and Border Protection
Christina Peach, Transportation Security Administration (TSA)

07:45 - 17:30 Registration Open

09:00 - 17:30 Exhibition Open

09:30-10:30

The Technology Leaders Conversation

Speakers:
Dr. Joe Leader, APEX/IFSA
Stephen Snyder, JetBlue Ventures
Ian Law, Los Angeles World Airports
Matt Gilkeson, Transportation Security Administration (TSA)
Sagi Varghese, United Airlines

09:15-10:30

Progressive Strategies to enhance customer experiences and business performance by airlines

Speakers:
Robert Silk, Travel Weekly
Ben Kaufman, JSX
Dr. Bjoern Becker, Lufthansa
Bastian Schütz, Meta Reality Labs
Camillo Stark, MSM.digital
Matt Klein, Spirit Airlines

09:00-09:30

Morning Keynote

Speakers:
Paul Puopolo, Dallas-Fort Worth International Airport

09:30-10:30

Next Generation Leadership Strategies for tomorrow’s airports

Speakers:
Amit Rikhy, CAG Holdings (A Carlyle Backed Company)
Mukesh Patel, San José Mineta International Airport
Guðmundur Daði Rúnarsson, Keflavik Airport
Wendy Chaves, Transportation Security Administration (TSA)
Cynthia Guidry, Long Beach Airport
Steven Thody, JFK Millenium Partners

10:30-11:30

Coffee Break on the exhibition floor

11:30-12:45

The FTE AI Symposium

Speakers:
Ed Vanga, Publicis Sapient
Vikram Baskaran, Alaska Airlines
Rolf Felke, Fraport
Kevin Kleist, Southwest Airlines
Christiaan Hen, Assaia

11:30-11:50

Special Presentation

Speakers:
Marisa Von Wieding, The New Terminal One at JFK

11:50-12:45

Digital Identity & Biometrics Symposium - Building compelling business cases for a global industry roll-out

Speakers:
Maurice Jenkins, Miami International Airport
William Rumsey, British Airways
Lisa Sullivan, IDEMIA
Kristin Olsen, Alaska Airlines
Chang Ellison, Transportation Security Administration (TSA)
Vladimir Stojkovski, CLEAR

11:30-11:50

Special Keynote

Speakers:
Patricia Cogswell, Guidehouse

11:49-12:45

How can we achieve effective CX differentiation in the future with hard product at the airport and inflight now hitting a certain level of maturity, while also making end-to-end passenger experiences more seamless?

Speakers:
Dr. Joe Leader, APEX/IFSA
Ben Klein, Aero
Oren Cohen Butansky, EL AL Israel Airlines
Martha Todd Edge, Charlotte Douglas International Airport
Ernest Hui, Cathay Pacific Airways
Geoffrey Ax, Populous

12:45-14:30

Lunch and networking on the exhibition floor with exclusive launches and unveilings

13:15-14:15

FTE Innovate Pitch Session – Best new Transformative Concept by Startups & Vendors

Speakers:
Tenille Houston, Aurrigo
Geena Martin, Gameway
Kate McFarlane, Foundations Worldwide
Tim McMullen, DataArt
Victor Oribamise, Kquika

12:45-14:30

Lunch and networking on the exhibition floor with exclusive launches and unveilings

14:30-15:30

Leveraging Technology to enhance efficiencies at the airport

Speakers:
Renie Subin, ACI-NA
Amal Hejles, MATARAT
James Williamson, Veovo
Raymond Viggiano, The Port Authority of New York & New Jersey
Jeff Lennon, Vision-Box
Gabriel Wichrowski, Airside
Gerold Daantje, Curaçao
Priscilla Duin-Circkens, Curacao Airport Holding

14:30-15:30

The FTE Accessibility Symposium

Speakers:
Pierre Charbonneau, ACI World
Hannah Meredith, CVG Airport
Gus Naughton, Alaska Airlines
Jack Kavanagh, National Disability Authority and Center for Excellence in Universal ‎Design
Jo Rowan, PriestmanGoode

14:30-15:30

Transforming the ways airports and airlines operate and serve passengers

Speakers:
Richard Clarke, Greater Orlando Aviation Authority
Christina Peach, Transportation Security Administration (TSA)
Nicole Hodges Austin, Frontier Airlines
William Warbington, SkyTeam
Coralie Klaus Boecker, Zurich Airport

15:30 - 16:30

Networking Break

16:30-16:45

Special Presentation

Speakers:
Christopher Neal, Port of Portland

16:45-17:30

Case Studies & Learnings from progressive technology projects

Speakers:
Darin Juby, Future Travel Experience
Rob Cato, American Airlines
Nicolas Tarassoff, Scandit
Phillip Chan, Samsung
Darin Juby, Future Travel Experience

16:30-16:45

Special Keynote

Speakers:
Christine Trodella, Meta Reality Labs

16:45-17:30

FTE Exclusive – Unveiling of the new “FTE Airport Design & Development Think Tank”

Speakers:
Yvonne Bilshausen, AECOM
Bryant L.Francis, Cleveland Airport System
Guðmundur Daði Rúnarsson, Keflavik Airport
Kaveh Dabiran, United Airlines
Mike Hardaker, MAG
Mike Christensen, Los Angeles World Airports
Wednesday 30 October 2024
Info / Socials / Tours / Other Stage 1 Stage 2 Keynote Stage Breakout Room 1

08:00-09:00

Symposium on establishing and leveraging Private Networks at the airport

Speakers:
Samuel Ingalls, Barich, Inc
Mike Youngs, Dallas-Fort Worth International Airport
Maurice Jenkins, Miami International Airport
Norman Fekrat, Imagine Wireless

09:00-09:30

Morning Keynote

Speakers:
Shai Weiss, CEO

07:45 - 16:00 Registration Open

09:00 - 16:30 Exhibition Open

09:30-10:30

How do we leverage technology, innovation and new approaches to create Smart Ramp operations around the world?

Speakers:
Manuel van Lijf, nlmtd
William Rumsey, British Airways
Sarah Bennett, British Airways
Stuart Holdstock, Lufthansa
Tenille Houston, Aurrigo
Rosina Kotey, Schiphol Group

09:30-10:30

Upgrading from Traditional FIDS and Legacy Digital Signage? Why Content Strategy is Vital when It's Time to Invest in a Digital Ecosystem.

Speakers:
Royce Holden, Mead & Hunt
Faith Varwig, Faith Group
Mike Youngs, Dallas-Fort Worth International Airport
Yahav Ran, Synect
Rob Bischoff, Gensler
Austin Gould, Gould Strategic Solution

09:30-10:30

FTE Air MobilityX Keynote Session

Speakers:
Robin Riedel, McKinsey & Company
Bryan Bernhard, Archer
Stanley Tran, United Airlines
Dimitris Bountolos, Ferrovial

10:30 - 11:30

Networking Break on exhibition floor

11:30-12:30

“No Hands on Bags” – is this the future of baggage handling?

Speakers:
Darin Juby, Future Travel Experience
Kevin Kleist, Southwest Airlines
Kristen Berndt, United Airlines
Byron Smith, NetTracer
Yorick Buys, Brussels Airport Company
Bhaskar Chopra, Siemens Logistics

11:30-12:30

FTE Americas Innovate Awards Pitch Session: Most Innovative Airline & Airport Initiative

Speakers:
Bernadette Berger, Alaska Airlines
Max Pariazar, Southwest Airlines
Sree Samudrala, Southwest Airlines
Deesha Desai, Envoy
Hannah Meredith, CVG Airport
Christian George Kessler, Metropolitan Washington Airports Authority
Patrick Skelton, Metropolitan Washington Airports Authority
Doug Wycoff, Tampa International Airport

11:30-12:30

The FTE Energy & Sustainability Symposium

Speakers:
Robin Riedel, McKinsey & Company
John Nilsson, Swedavia
Brian Cobb, Cincinnati / Northern Kentucky International Airport
Stephen Snyder, JetBlue Ventures
Sarah Chou, Southwest Airlines

13:00-14:00

FTE Communities & ACE Briefings & Announcements

12:30-14:00

Lunch and networking on the exhibition floor with exclusive launches and unveilings

14:00-14:30

Post-Lunch Keynote Session for all

Speakers:
Ben Smith, Air France KLM

14:30-15:30

The Self-Service Evolution Summit

Speakers:
Samuel Ingalls, Barich, Inc
Myles Tzelepis, Embross
Stephen Tukavkin, JFK International Air Terminal
Kristin Olsen, Alaska Airlines
Iyad Hindiyeh, San Francisco International Airport
Ruben Lozano, Viva Aerobus

14:30-15:30

The FTE Robotics & Autonomous Vehicles Symposium

Speakers:
Cole Wolfson, Pittsburgh International Airport
Kristen Berndt, United Airlines
Keith Walters, International Airlines Group (IAG)
Doug Kreuzkamp, Springshot
Zahra Merchant, Royal Schiphol Group
Tomoyuki Kikuchi, ANA

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