HEADLINE PARTNER: Synect-Media Diamond Sponsor
HEADLINE PARTNER: Synect-Media Diamond Sponsor
Diamond Sponsor: Synect-Media Diamond Sponsor
28-30 October 2024 Location: Long Beach Convention Center, California

FTE Global 2024 has now ended

Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success!

Future Travel Experience Global 2025 dates and location are confirmed – 9-11 September 2O25, Long Beach Convention Center, California. Mark your diary today!

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FTE Global 28-30 October 2024, Long Beach Convention Center, California

FTE Global Press Releases

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Turning dots and data into decisions that tackle airport congestion

Turning dots and data into decisions that tackle airport congestion

Why stop at wait time displays? It is what you do with the data that counts. As we head into the busy holiday season, travel is on the rise, and so inevitably are security queues. Over the last several years, airports, recognizing the impact on their passenger experience and their own reputation, have invested in […]

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Cyberworks & Bosch Shape the Future with Launch of Revolutionary Autonomous Airport PRM Wheelchairs

Cyberworks & Bosch Shape the Future with Launch of Revolutionary Autonomous Airport PRM Wheelchairs

Cyberworks Robotics today announced a global partnership with Bosch that combines the revolutionary Cyberworks autonomous Wheelchair navigation system with Bosch Rexroth’s legendary expertise in autonomous vehicle technology. Cyberworks’ launch of the new autonomous wheelchair marks a revolution in the industry with a wide range of new capabilities that go beyond currently available autonomous wheelchairs. Among […]

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Create a Better Travel Experience for Passengers

Create a Better Travel Experience for Passengers

From tech trends to the economic potential of generative AI, artificial intelligence is shaping the future of the airline industry. These cutting-edge technologies promise to enhance passenger experiences, streamline operations, and create new opportunities for growth and efficiency. Many major airlines are already deploying generative AI-based chatbots. Here’s how airlines harness the power of AI […]

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D2Airport Expands into the Cruise Industry with D2Cruises: Proud Sponsor of the 2024 Cruise Forward Summit

D2Airport Expands into the Cruise Industry with D2Cruises: Proud Sponsor of the 2024 Cruise Forward Summit

At D2Airport, we’re dedicated to redefining the travel experience for passengers around the world. As a U.S.-based company specializing in innovative off-site mobile baggage check-in concierge services, we’ve made significant strides in the airline industry by providing a seamless, stress-free experience for our customers. Today, we are thrilled to announce our expansion into the Cruise […]

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Transforming Travel: D2Airport’s Mobile Baggage Check-In Service Pitch at Orlando Intl. Airport – MCO

Transforming Travel: D2Airport’s Mobile Baggage Check-In Service Pitch at Orlando Intl. Airport – MCO

In today’s fast-paced world, convenience is key—especially when it comes to travel. That’s where D2Airport comes in, offering an innovative off-site mobile baggage check-in concierge service that’s revolutionizing the way passengers navigate their journey. Based in the U.S., D2Airport is setting a new standard in the travel industry, providing a seamless solution that takes the […]

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IATA’s 2023 Passenger Global Passenger Survey Insights: Baggage Tracking and Check-In Preferences

IATA’s 2023 Passenger Global Passenger Survey Insights: Baggage Tracking and Check-In Preferences

Travelers worldwide are increasingly vocal about their frustrations with the baggage check-in process. The International Air Transport Association’s (IATA) 2022 Global Passenger Survey found that 73% of passengers are interested in remote baggage check-in options. This statistic underscores a significant pain point: more than two-thirds of travelers find the traditional airport baggage check-in process problematic. […]

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Integration of Lost and Found Announcements with PAXGuide

Integration of Lost and Found Announcements with PAXGuide

Integration of Lost and Found Announcements with PAXGuide In a significant development that promises to transform the passenger experience at airports, Sittig Technologies is thrilled to announce an exciting new integration of their PAXGuide system with “Lost and Found Software”, the leading software solution for lost and found management at airports. This collaboration introduces a […]

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The Rise of Portable Digitization in Airports

The Rise of Portable Digitization in Airports

The Rise of Portable Digitization in Airports Revolutionizing Airport Kiosks with Intelligent Integration Intelligent integration with portable digitization is revolutionizing how we use airport kiosks within the aviation industry. Portable kiosks are becoming a regular feature, providing adaptable and flexible options for airport infrastructure. Read on to learn how portable digitization transforms the airport experience, […]

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2024 Henley Passport Index rankings: why passport power isn’t everything

2024 Henley Passport Index rankings: why passport power isn’t everything

In light of the Henley Passport Index rankings, which place Singapore at the top with visa-free access to 195 destinations, it’s easy to assume that holding a powerful passport guarantees seamless international travel. However, as a leading provider of travel rules and passenger document checks for the aviation and maritime industries, we at ICTS Europe […]

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Create a Better Travel Experience for Passengers

Create a Better Travel Experience for Passengers

From tech trends to the economic potential of generative AI, artificial intelligence is shaping the future of the airline industry. These cutting-edge technologies promise to enhance passenger experiences, streamline operations, and create new opportunities for growth and efficiency. Many major airlines are already deploying generative AI-based chatbots. Here’s how airlines harness the power of AI […]

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AI in aviation: the real opportunity is a more human experience

AI in aviation: the real opportunity is a more human experience

Opinion by Javed Malik, Managing Partner of Ink+, Advisory Board Chairman, Ink Innovation I was talking to someone the other day about the future of airports, about the passenger experience, and how it relates to biometrics, AI and all that. He used the word ‘seamless’. And, really, I’m the wrong guy to be using that […]

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From Chaos to Clarity: Redefining Airport Operations with EASE

From Chaos to Clarity: Redefining Airport Operations with EASE

Airports receive data from numerous sources, yet limited visibility drives a lack of situational awareness. Sometimes this data is highly valuable, while other times an influx of data noise distracts from genuine opportunities. This disparate, siloed data can divert staff from their central tasks, signaling a compelling opportunity for unification and efficiency. The Cincinnati/Northern Kentucky […]

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Enhancing the passenger experience with self-service bag drop solutions

Enhancing the passenger experience with self-service bag drop solutions

Introduction As passengers, we are all aware that when flying to your destination, there are several steps one must complete for a smooth passenger experience. A critical procedure prior to boarding is baggage check-in. To make this quick and stress-free, many airports across the world are deploying self-service bag drops, thus eliminating lines, and giving […]

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Airport 5G Update: Leveraging CBRS for Smart Operations

Airport 5G Update: Leveraging CBRS for Smart Operations

By Stephanie Czaplicki, Boingo Wireless Vice President of Account Management The next generation of airport wireless is here, improving the passenger experience and accelerating innovation. From biometric ticketing to digital signage, security cameras, mobile concessions and more, airports are undergoing monumental change. To keep up with passenger demands and operational efficiencies, private 5G has emerged […]

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TravelAssist – Conversational AI Changing Future Travel Experiences

TravelAssist – Conversational AI Changing Future Travel Experiences

In a rapidly evolving world, the travel industry continually seeks innovative solutions to ensure safe and seamless travel experiences. To help the industry provide the best possible services to its customers, enhance communication with its employees, and create extraordinary experiences with agents and call centers – Kore.ai is excited to introduce its revolutionary AI-powered solution, […]

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National Aviation Leader Julie Wienberg Joins Perkins&Will as Firm Expands its Transportation Planning and Design Practice

National Aviation Leader Julie Wienberg Joins Perkins&Will as Firm Expands its Transportation Planning and Design Practice

DENVER—Global architecture and design firm Perkins&Will welcomes Julie Wienberg, a national leader in aviation architecture. Wienberg will oversee Perkins&Will’s airport planning and design services, strengthening the firm’s leadership position in the market and ensuring continued excellence for airport clients and communities across the country. With domestic air traffic expected to swell this year beyond pre-pandemic […]

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Scan, Tag, and Board – The Fundamentals of CUSS 2.0

Scan, Tag, and Board – The Fundamentals of CUSS 2.0

Introduction Common use self-service standards (CUSS) have quickly become an integral component within the airline and travel industries, providing ease of access for customers, reducing hardware and maintenance costs while allowing airports to make better use of real estate. CUSS is of paramount significance for the aviation sector because it supports the optimization of passenger […]

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Overview of passenger tracking for airports

Overview of passenger tracking for airports

One of the ways in which an airport can increase its revenue is by better understanding their customers and offering an enhanced passenger experience. In terms of the airport experience passengers are increasingly looking for a faster, more personalized and convenient process from the moment they enter the airport. It’s not just the airport that […]

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Using airport charges as levers for growth, efficiency and sustainability

Using airport charges as levers for growth, efficiency and sustainability

Flexible pricing is the way of the future, says ACI – and Veovo Airport charges, a much-debated topic between airport and airline industry bodies, have again come to the forefront as the industry rebuilds from the upheaval of the last few years. Airport Council International (ACI) strongly advocates for the shift from heavy-handed regulation, arguing […]

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The Future of Travel—ALLWAYS Concierge

The Future of Travel—ALLWAYS Concierge

Imagine having the perfect tailor-made airport experience whether you’re on arrival, departure, or in transit, and everything you need is presented to you on a single platform. Being the global leader in integrated, 360° airport hospitality experiences and passenger service solutions, we’ve reimagined the future of travel through our latest offering, ALLWAYS Concierge. ALLWAYS Concierge […]

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Does Resolution 753 really signal the end of lost baggage?

Does Resolution 753 really signal the end of lost baggage?

Since June 2018, all IATA members have to comply with a resolution on baggage tracking called Resolution 753. Airlines must track baggage at four key points in the baggage journey as follows: Passenger handover to airline Loading to the aircraft Delivery to the transfer area Return to the passengers Airlines must also make tracking information […]

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The Ones to Watch 2022- OnBoard Magazine

The Ones to Watch 2022- OnBoard Magazine

AirFi America is excited to share the innovations that continue to advance in the technology of AirFi wireless inflight services platform. As the 1st wireless inflight entertainment provider, AirFi continues to lead in its platform advances, and technology. LEO Air to Ground communication will bring Ancillary Revenue and Competitive Edge to LCC in a way […]

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Vision-Box Presents Seamless Assistant – The On Wheels Battery Powered Device set to challenge the static hardware for Passenger’s Processing

Vision-Box Presents Seamless Assistant – The On Wheels Battery Powered Device set to challenge the static hardware for Passenger’s Processing

14 July, Lisbon, Portugal – Vision-Box, a global industry leader in biometric recognition, digital identity, and seamless travel management, has unveiled the Seamless Assistant, a new state-of-the-art security gateway device to make the passengers’ processing flow more efficient. This flexible and fully standalone mobile device is built with a small form factor on wheels and […]

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11,000 Document Templates From All Over the World – Regula Has Added Another Thousand of the World’s Newest Documents to Its Database in Just Half a Year

11,000 Document Templates From All Over the World – Regula Has Added Another Thousand of the World’s Newest Documents to Its Database in Just Half a Year

11,000 Document Templates From All Over the World – Regula Has Added Another Thousand of the World’s Newest Documents to Its Database in Just Half a Year The world’s largest document template database, owned and maintained by Regula, has just become even bigger. Now, it counts over 11,000 templates for documents from 248 countries and […]

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The Future of Passenger Announcements

The Future of Passenger Announcements

The efficient routing of passengers at airports stands and falls with the transmission of information via various media. Automated announcements for passengers via the public sound systems are a central aspect here. Automated announcement systems increase efficiency and customer comfort – from entering the terminal to boarding the aircraft. However, existing solutions often have the […]

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Munich Airport implements biometric screening for secure ID control

Munich Airport implements biometric screening for secure ID control

Speedy and convenient biometric screening using facial recognition means you no longer have to show your boarding pass at Munich Airport Terminal 2. Simply walk up to the gate, the biometric camera will validate your ID using just your face with secure, touchless technology by Gunnebo. Terminal 2, the modern home of all Lufthansa and […]

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Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“My experience at FTE Global 2022 has been fabulous. It has been an excellent networking experience. We have connected with all levels of airports. People are very open to new and innovative ideas, so we are thrilled to be here. The number and quality of visitors to our booth has exceeded my expectations. I have sat in on many of the conference sessions – I thought the range of topics and content discussed was very well thought out, and the quality of the speakers was excellent.”

Pati Flannery, Strategic Partnerships, North America, Ariadne Maps

“It has been wonderful here at FTE Global 2022. We are a start-up with a very new technology and have found the response overwhelming, because the quality of attendees is exactly what we are looking for. We have made great contacts. This is probably the most unique way of us meeting a lot of people in a short period of time. The ability to meet people at a high level here, who are able to make purchasing decisions, is unrivalled. It is a great way of spending some of our marketing budget and getting a great return. We will definitely be back next year.”

Finbarr Ring, Sales Director, Airware Solutions

“It has been excellent. It is my first time attending FTE Global. We are really pleased with the conference sessions, the networking, and the exhibition floor. It was very good because I had airlines, vendors and consultancy groups visiting the booth, so I am very pleased. I made a lot of good contacts. The conference sessions I attended were very interesting. I definitely will come back to FTE Global – it has been very good for us.”

Diego Ferrer, Senior Advisor, Falco Systems

“FTE Global 2022 has been a very good experience. The quality of the attendees and conversations taking place are at a different level altogether. There is no sense of competition – the common theme in all of the conversations is how to collaborate, collectively share experiences, and transform the passenger experience. I see a lot of people being open and helping each other. This is a great networking opportunity in terms of making new connections and having meaningful conversations.”

Amit Sukhija, Founder & CEO, ZestIOT Technologies Pvt. Ltd

“The experience at FTE Global has been great. We have had quite a bit of traffic through our booth, which is good. The conference sessions have been quite lively, with lots of discussions. We like those discussions – weare not just listening, we are participating, which has been great. There has been more time for networking this year, which has been good. The number of visitors to our booth this year is a little bit higher than it was in past years. We have been attending FTE Global since the beginning, so we will be back again.”

Mark Stokes, Business Unit Manager, Brock Solutions

“I am a first-time attendee at FTE Global. Having the opportunity to walk the floor, meet all of the other exhibitors, and discuss how we can collaborate in the future has been really something that I enjoyed thoroughly. There has been a steady stream of visitors to our booth. The set-up is really good, being able to have everybody go through the exhibition in order to get to the conference rooms means there has been a very good flow and consistency to the exhibition. The overall networking opportunities are plentiful. There are lots of coffee breaks and opportunities for us to engage with other attendees. I have had phenomenal conversations after some of the breakout sessions. I will definitely attend FTE events in the future.”

Ron Glickman, VP North America, Snowfall

“This is my first time attending FTE Global. There are all sorts of technologies – we have the airlines, we have companies that are providing solutions for the airports, so this really is a great opportunity for us to learn about what is going on in the industry. We have had excellent discussions with people coming to our booth. We have had way more visitors than we were expecting. The networking at FTE Global has been excellent. I think this event is fantastic for the industry as a whole. I clearly see the value in attending – you learn in two days what would take you six months otherwise, because there is so much knowledge in this room right now.”

Vishram Dalvi, Principal, Tech Business Development, Just Walk Out Technology By Amazon

“This is my second year at FTE Global and the experience has been spectacular. The decision-makers have visited the booth to have conversations and it has just been a really good show. We have been busy for the entire two days. I think the important thing here is that the decision-makers attending the event are very high quality. One of the important things about the event is the networking opportunities – we have had good sessions during the evenings and also the coffee breaks, so the booth traffic has been fantastic. I have had the chance to attend a couple of the conference sessions – they are very well-positioned for what we are doing today, but even more importantly they are exploring what the future is bringing. We will definitely be back next year – the quality of attendees and prospects that we have is fantastic.”

Jim Nation, Senior Account Manager, NEC

“It has been an incredible experience here at FTE Global. Last year was my first time attending and it keeps getting better every year. The amount of contacts we have made, the networking opportunities, and the chance to interact with the industry is a valuable experience – the right people are all here at FTE Global. The conference content is incredible, as it was last year. The social events at FTE Global are wonderful. The quality of visitors to our booth has absolutely met my expectations. 1,000%, we will absolutely be looking to return in 2023 – hopefully bigger and better.”

Jessie Hillenbrand, Senior Director, Federal Marketing, IDEMIA

“I always enjoy coming to FTE Global. The number of visitors to our booth has been good. All of the key airlines, including American, Delta, Frontier and United plus others, have all come by, which is good. You do meet a lot of C-level executives at FTE Global and those are the people who need to get the products agreed within the organisation. One of the good things about this show is there is always a lot of interest from attendees on the technology – they actually all want to understand how it all works and how it all fits together, so it is a good event to show off technology.”

Mike Sanderson, Director, ICM Airport Technics, Amadeus IT Group

“My overall experience here at FTE Global has been fantastic. I think this is really the premier event for the year. It has been the most exciting, the most well-attended, and it has been all levels of management. I have sat in on several of the conference sessions, which have been wonderful, especially the panel discussions. I would love to come back to this event in the future – next year and every year.”

Cathy Rich, Head of Airport Operations, Americas, Collins Aerospace

“Overall, the experience being here at the show was very good. We are very satisfied with the results. The number and quality of people visiting our stand was good – they were the right people in terms of their responsibility roles and their airports. The networking opportunities and social events, especially during the coffee and lunch breaks, gave a lot of opportunity to get in touch with other exhibitors, visitors and participants in the conference. It has been the first time for us attending FTE Global and we are looking forward to attending again next year.”

Christian Tischler, CFO, Sittig Technologies

“ We have been at FTE for at least the past three or four years. I like events like this because you can catch up with people and chat to airports and airlines. For instance, I managed to talk to some interesting entities such as Frankfurt Airport, Delta Air Lines and Atlanta Airport, so this was very important to me.”

Peter van der Lende, Business Development, The Americas & Europe, ICM

“ We have had a fantastic show this year. It has been tremendous, especially in getting new customers interested in our solutions.”

Robert Sikam, Portfolio Director, bagchain

“ The show has been great for us. We met with a lot of existing customers, but also a lot of new customers. We have made some really exciting contacts and we are really happy with how the show is going. I think FTE is one of the few shows that really brings a lot of airports from the US but also globally in one place.”

Marc Rauch, Managing Director, Xovis USA

“ The participants who are here at the show are here to learn and that is what makes the show special. There is a lot of engagement. The meeting booking system was great and it worked really well for us and everybody showed up to the meetings.”

Kasper Hounsgaard, Managing Partner, Copenhagen Optimization

“ There have been so many people visiting our booth. It has been fantastic in the exhibition. This is one of the best shows, if not the best, that we attend. We are meeting all the right people from airports and airlines. It’s an awesome place to connect.”

Daniel Vandevenne, Account Manager, Brock Solutions

“ This is the show for the aviation market. Most of the key solution providers are here. The networking opportunities are fantastic – we’ve definitely been meeting the right people here.”

E. DJ Lee, PhD, Director Global RFID Channel, Avery Dennison

“ We have had many people visiting our stand. There has been big interest in our (aircraft) seats and what we can do for the passenger experience. We have certainly met the right people at our stand. It is our first time here, and the show has exceeded our expectations.”

Andrea Giordano, R&D Manager, Optimares

“ From an expo side of things, we’ve made some great connections, including new connections. It’s been a really good opportunity for us to see how things in the industry are going, how it is developing.”

Greg Jones, Managing Director, Worldwide Hospitality & Travel, Microsoft

“ The networking has been very good. There is a good quality of people here. It is my first time attending FTE Global and 80% of visitors to our stand have been interesting to us.”

Manuel Aragones, CEO, Travel Compositor

“ FTE Global has been great. We’ve had lots of people coming by the stand. We’re really interested in meeting airports, and the event has been very good for that. The show has met our expectations and we would come again.”

Michael Moore, Director, Client Services, Aislelabs

“ The show is amazing. We’ve been very busy, with lots of interest in our RFID solution. We’ve been meeting the people we were hoping to meet. There are very big opportunities here at the show and it’s nice to network with potential customers within the industry.”

Borry Vrieling, Founder and Managing Director, eezeetags

“ It has been busy – once again a great show. The event grows every year. FTE Global is a staple for us.”

Brad Iverson, Vice President – Sales, Embross

“ I’m getting to meet people I don’t normally meet at other trade shows. The quality of meetings we’ve had has been fantastic. The conference sessions I’ve been in have also been excellent.”

Thomas B. Duffy, Managing Director, Gate Solutions, ADB Safegate

“ We have certainly met the right people here. The quality of contacts we have met has been brilliant…it has been perfect for us really. ”

Robin Springer, Product Manager, Global Product Management, Information Management Services, Collins Aerospace

“ It’s the first time I’ve participated and the event has been excellent. There has been non-stop customer interaction and we have identified some very good leads. The event is even more interactive than I expected, and the networking and social aspects have been great.”

Paul Nihill, Senior Account Manager Advanced Recognition Systems, NEC

“ We have got 8 to 10 solid leads. The people stopping by our stand are the right kind of people. I’ve been doing trade shows for 25 years and I can see that there’s a good mix of vendors here. The leads are for good potential customers. ”

Keith Holt, Principal Solution Engineer, Salesforce

“ It has been a great event. There has been good traffic in the exhibition, and we have made several good contacts. The networking opportunities are excellent.”

Jeana Schneck, Key Account Manager Commercial Displays HE B2B Division, LG Electronics USA

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

Vital Event Information

Future Travel Experience Global 2024 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

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Event
Future Travel Experience Global 2024
Date
- October 2024
Location
Long Beach Convention Center, California, United States

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