Digital & Innovation Conference Agenda
FTE Global 2025 Digital & Innovation Conference Agenda is currently in development and will be available soon. Please click here to subscribe and stay updated.
Theme: Transforming Air Transport
FTE Global’s conferences are renowned for delivering cutting-edge insights, inspiration, and strategies from the most innovative minds in the industry.
While our 2025 conference agendas are still being developed, you can get a flavour of the transformative content by exploring the 2024 agendas. They featured thought-provoking keynotes, panel discussions, case studies, and interactive sessions that addressed the biggest challenges and opportunities in the air transport industry, offering a glimpse into the high-quality content you can expect at future FTE Global events!
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Sunday 27th October 2024
FTE Digital, Innovation & Startup Hub Innovation Tour – open to Corporate Partners only
We are delighted to announce that Corporate Partners of the FTE Digital, Innovation & Startup Hub will have access to a private tour of JetZero’s Hangar at Long Beach Airport on Sunday, October 27, the evening before the co-located FTE Global and APEX/IFSA Global EXPO get underway.
JetZero, the pioneering aerospace startup based in Long Beach, is at the forefront of transforming the future of air travel. Its innovative blended-wing body aircraft promises to reduce fuel consumption by up to 50% compared to traditional tube-and-wing aircraft. This cutting-edge design utilises existing next-generation single-aisle aircraft engines and is capable of flying as far as trans-oceanic routes. Beyond fuel efficiency, JetZero’s blended-wing body aircraft aims to deliver a radically different passenger experience. As is highlighted by last week’s announcement of an investment by Alaska Airlines – the first direct airline backing for the company – JetZero is already grabbing headlines across the industry.
This exclusive event will give Corporate Partners of the FTE Digital, Innovation & Startup Hub a first-hand look at JetZero’s revolutionary aircraft and the innovations that are set to redefine the passenger experience. During the tour, attendees will explore key stations focused on Passenger Experience, Efficiency, Environment, and Technology. This is a rare chance to witness the future of aviation up close, network with industry innovators, and gain insights that could shape your own organisation’s strategies moving forward.
Capacity is limited and therefore we are able to offer one ticket per Corporate Partner.
Visit the FTE Digital, Innovation & Startup Hub website to learn more >>
Monday 28th October 2024
Registration Open
APEX Thought Leadership Conference - (Open to all FTE Global premium pass holders)
If you are registered for FTE Global with a Premium Pass you will get access to the APEX Thought Leadership morning on Monday 28 October. PLUS all registrants for FTE Global get complimentary access to the APEX/IFSA Global EXPO exhibition hall.
Learn more about the benefits of this incredible co-location effort and how the co-location works in practice for participants at both shows, here >>
Michael Rousseau
President and Chief Executive Officer
Air Canada
Andre Viljoen
Managing Director & CEO
Fiji Airways
Con Korfiatis
CEO
Oman Air
Perry Cantarutti
President, APEX & Senior Vice President – Alliances and International
Delta Air Lines
Fiona Kiesel
Chief Guest Officer
Breeze Airways
Rossen Dimitrov
Chief Guest Officer
Saudia Airlines
Xie Bing
CEO & President
Xiamen Airlines
Catriona Larritt
Chief Customer and Digital Officer
Qantas Group
Exclusive Workshop by Populous and CVG: Step into Tomorrow – A 12-Step Program to Unveil AAM (limited availability)
Ready to turn the vision of Advanced Air Mobility (AAM) into reality? Join Populous and Cincinnati/Northern Kentucky International Airport (CVG) for a two-hour workshop, Step into Tomorrow: A 12-Step Program to Unveil AAM, taking place alongside FTE Global in Long Beach. In this hands-on session, Populous and CVG will bring their expertise as global thought leaders in innovation, to break down the complexities of AAM, providing a clear, actionable 12-step guide to help airports and airlines prepare for the future of transportation.
This exclusive event has limited spaces. Register your interest below for a chance to receive an invitation.
Interested in attending this workshop? Express your interest here
FTE Baggage Innovation Working Group meeting – Open to members only
The FTE Baggage Innovation Working Group (BIWG) brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement. It is the platform for game-changing proof of concepts (POCs) & developing new techniques, technologies, and business models to deliver tangible change in the baggage sector.
Please contact us for more information Airlines can join for free
Attendees interested in baggage solutions might also like to join the Tech & Innovation Tour of products and solutions being showcased at FTE Global, conveniently scheduled at the end of this session. Learn more here >>
Tenille Houston
VP Public Relations and Communications
Aurrigo
Randy Morrison
Program Analyst
Transportation Security Administration (TSA)
Ina Eldoy
CEO
BagID
James Houghton
Aviation Business Development
Materna IPS
Wopke Dost
Programme Management Lead
nlmtd
Dennis van Kleef
Programme Lead Baggage
Royal Schiphol Group
FTE World Ancillary & Retailing Working Group Meeting - Open to all
“Collaborative Retailing Strategies to Drive Revenue Growth for All”
- Welcome and Scene Setting from Daniel Coleman, Founder & CEO, Future Travel Experience and Sammy Patel, VP Commercial, Vantage Group
- Keynote presentation & Q&A: Munich Airport and Lufthansa have launched a groundbreaking new partnership with Miles & More. This unique cooperation between an airport, an airline and a loyalty program offers travellers and visitors to Munich Airport “an even more attractive shopping experience”. It is already delivering fantastic results by changing passenger behaviour and buying habits, and in this deep-dive joint presentation by Dr. Jan-Henrik Andersson, Chief Commercial Officer (CCO) & Chief Security Officer (CSO) at Munich Airport and Dr. Björn Becker, Head of Program Future Intercont Experience, Lufthansa we will hear details on exactly how it works, the use cases they have already successfully tested, and those coming next. (we have put one hour aside for the above presentation and a fireside chat/Q&A led by Sammy that takes in questions too from the audience in the room, and online.
- Open Discussion for the group (in-person and virtual participants) on collaborative retailing ideas and possibilities with initial perspectives from Sammy Patel, Vice President, Commercial, Vantage Airport Group, Abby Wanjiru, Senior Manager Ancillaries, Riyadh Air & Guðmundur Daði Rúnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport in the room.
The theme of the meeting will be “Collaborative retailing strategies to drive revenue growth for all” and speakers will include:
Dr. Jan-Henrik Andersson
Chief Commercial Officer (CCO) & Chief Security Officer (CSO)
Munich Airport
Sammy Patel
Chief Executive Officer, Midway Partnership & Vice President, Commercial
Vantage Airport Group
Guðmundur Daði Rúnarsson
CCO and Airport Development Officer
Keflavik Airport
FTE Exhibition Opens, VIP Tours & Showcases
The FTE Sprint Sessions
In our Sprint Sessions, hosted in a dedicated zone on the show floor, attendees passionate about key industry topics can join one of three 20-minute sessions to brainstorm and propose potential solutions to the challenges presented. The outcomes will be shared with all attendees and the broader industry after the event. Topics include:
- 13:20 – 13:40 – Topic 1: Strategies for improving industry response to disruptions
- 14:00 – 14:20 – Topic 2: Use cases for Generative AI in aviation
- 14:40 – 15:00 – Topic 3: Use cases for sustainable applications of hydrogen at airports
Tech & Innovation Briefing - Baggage
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that BIWG Members can move directly from the 13:00-15:00 FTE Baggage Innovation Working Group meeting, open to members only and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
FTE Global Opening Keynote Session
Daniel Coleman
Founder & CEO
Future Travel Experience
Dr. Joe Leader
CEO
APEX/IFSA
FTE Global Exclusive Unveiling – How will Riyadh Air, the new airline based in the capital city of Saudi Arabia rewrite the rules for end-to-end guest experiences, and what will the role of digital be within that?
Anton Vidgen
Vice President, Guest Experience
Riyadh Air
Riyadh Air aims to become the world’s most forward-thinking carrier, a digital native embracing the best sustainability practices and elevating travel experiences. They are preparing to better connect the world to Riyadh and Riyadh to the world. Inspiration to be the very best is what powers Riyadh Air. Read More
Every aspect of their operation has been thoroughly thought out, resulting in best-in-class performance at every level. As a disruptive startup airline, they have a unique opportunity to adopt the latest technologies and systems from day one and move away from aviation legacy thinking. Leveraging Saudi Arabia’s strategic geographic location between the three continents of Asia, Africa, and Europe, Riyadh Air will offer better connectivity to Riyadh – a global destination for transportation, trade, and tourism.
In this exclusive keynote we will hear Riyadh Air’s views on what the future will look like, how passenger needs around the world will evolve and the thinking behind the choices they have made on how they will interact with their guests at every step of the journey both on the ground, and up in the air. They will share the challenges they have encountered and overcome on their journey so far, and give their views on what needs to happen next in our sector to transform travel for the better.
Lessons on how to deal with times of transformation and the changing nature of consumer engagement
David Decker
President Content Sales
Warner Bros. Discovery
FTE Global Happy Hour
Make the most of the vital networking opportunities provided at the FTE Global Happy Hour, where delegates can enjoy demonstrations in the exhibition and network with their peers over drinks.
Tuesday 29th October 2024
Registration Open
Morning Keynote
Transformation or Steady Evolution – A leadership question
Paul Puopolo
Executive Vice President of Innovation
Dallas-Fort Worth International Airport
The question of disruptive transformation or evolutionary improvement isn’t about technology but about leadership approaches. To keep up with the pace of technology and meet rising customer expectations it will require ambidextrous leaders who embrace not only today’s challenges but also the unpredictable future. The market is becoming more complex and will require leadership that drives a culture that is responsive to change, that is willing to embrace technology innovation, and build and retain teams with the right skillsets to deliver a different future. Organizations will need to invest in process, technology and culture integrated by skillful leaders to be successful in the future, so what does the future look like and how do we set ourselves up to succeed?
Exhibition Open
The Technology Leaders Conversation
Fast-moving panel discussion on topics outlined
Dr. Joe Leader
CEO
APEX/IFSA
Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Ventures
Ian Law
Chief Innovation & Experience Officer
Los Angeles World Airports
Matt Gilkeson
Chief Technology, Data, and Artificial Intelligence Officer
Transportation Security Administration (TSA)
Sagi Varghese
Managing Director, Airport Operations & CSD Technology
United Airlines
More exciting speakers to be announced soon.
- Progressive IT organisation approaches for airlines and airports
- How much longer will airlines & airports need legacy systems, and what will the tech stack of the future look like for key industry stakeholders?
- AI – policies of using, what are the tools, what focus areas should we bet on?
- What is the successful formula for getting more for less with technology?
- How much can new technologies & automation really impact efficiency and CX efforts, and how do you bring all these enablers together effectively instead of being siloed?
- How can we build more resilience into systems to avoid CrowdStrike style meltdowns?
Coffee Break on the exhibition floor
Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions and concepts on offer.
Tech & Innovation Briefing - Artificial Intelligence (AI), Machine Learning (ML) & Extended Reality (XR)
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Artificial Intelligence (AI), Machine Learning (ML) & Extended Reality (XR) can move directly to the 11:30-12:45 FTE AI Symposium and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
The FTE AI Symposium
Case Studies exploring the best use cases for today, tomorrow and well into the future
What inspiration can we take from inside our sector, and beyond it, on how AI can be leveraged successfully?
Ed Vanga
Vice President of Product Management for Artificial Intelligence
Publicis Sapient
How will Alaska Airlines use AI to increase productivity, transform customer experiences, streamline operations, remove manual toll and drive revenues, and what can it learn from those efforts?
Vikram Baskaran
Vice President, Information Technology
Alaska Airlines
What exactly does the AI @ FRA programme look like and what business cases and learnings can be shared from the effort so far?
Rolf Felke
Senior Vice President Applications and Partner Management
Fraport
Southwest Airlines is leveraging computer vision technology to improve turnaround performance at the gate. How successful has this effort been, and how might it further leverage the technology going forward?
Kevin Kleist
Head of Emerging Trends
Southwest Airlines
Christiaan Hen
CEO
Assaia
More exciting speakers to be announced soon.
Lunch and networking on the exhibition floor
Premium pass holders will be able to claim their complimentary lunch from the catering points in the heart of the exhibition (just show the knife and fork icon on your badge). Expo pass holders can visit the same catering areas and select their preferred lunch for purchase. There are expanded menu options for purchase at the concession stands at the rear of the hall.
Tech & Innovation Briefing - Digital Identity, Biometrics & Security
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Digital Identity, Biometrics & Security can move directly from the 11:50-12:45 – Digital Identity & Biometrics Symposium and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
FTE Innovate Pitch Session – Best new Transformative Concept by Startups & Vendors
At the epicentre of this show is the region’s largest and most respected innovation competition. Industry stakeholders will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.
The format will be 5-minute pitch sessions by 6 Startups & Vendors for our shortlisted airlines with quick-fire questions and comments from the judges.
Aurrigo International’s Auto-DollyTug smart airside solution leveraging latest autonomous tech
Tenille Houston
VP Public Relations and Communications
Aurrigo
Aurrigo International for the latest generation Auto-DollyTug – a zero-emission, all-electric, autonomous baggage and cargo tractor. With its robotic arms, Aurrigo is the first company to offer automated loading and unloading of a unit load device (ULD), delivering a fully autonomous solution. The vehicles are currently on the ground and being put through their paces at six airports, enhancing operational efficiency, customer experience, commercial performance and sustainability.
Gameway’s premium video game lounges revolutionising airport layover experience
Geena Martin
Director of Business Development
Gameway
Gameway for its innovative premium video game lounges, which are revolutionising airport layovers by offering an experience that transforms idle time into engaging entertainment. There are already six airport locations and more on the way. The lounges are about more than just gaming and are designed to enhance every aspect of the airport experience – from improving operational flow and customer satisfaction to boosting commercial revenues.
Foundations Worldwide’s Ascent Universal Changing Table
Kate McFarlane
Director of Content and Creative
Foundations Worldwide
Foundations Worldwide for the Ascent Universal Changing Table launched in June 2024, which provides dignified and hygienic access to public restrooms for individuals who may not be able to use standard handicapped accessible restrooms. While most universal changing tables are designed for medical facilities and for use by professionals, Foundations Worldwide’s height-adjustable product is easy to use, easy to install and maintain, and comfortable for both users and caregivers.
DataArt’s GateGuide navigation concept with real-time insights across end-to-end journey
Tim McMullen
Vice President, Business Development
DataArt
DataArt for its GateGuide navigator concept, aiming to reimagine the entire customer journey by combining multiple travel elements into a single, cohesive app. GateGuide is innovative in multiple aspects: it extends the passenger journey beyond how it is typically viewed; the technology available not only combines existing applications but is available in real-time; and it is practical, giving travellers insights across their true end-to-end journey.
Kquika’s Trakt AI-powered predictive maintenance system
Victor Oribamise
CEO
Kquika
Kquika for the Trakt AI-powered predictive maintenance system, which represents a transformative leap in aviation maintenance technology. Trakt addresses critical industry pain-points with an innovative, AI-driven solution that promises to revolutionise how aircraft maintenance is conducted. The system’s ability to significantly reduce maintenance-related delays, increase overall efficiency, and dramatically cut down on errors, demonstrates its potential to enhance both operational performance and passenger experience.
Leveraging Technology to enhance efficiencies at the airport
Renie Subin
Senior Director, Technology & External Affairs
ACI-NA
MATARAT monitor the operations of 27 airports in Saudi Arabia through its subsidiaries (Riyadh Airports, Jeddah Airports, Dammam Airports and Cluster 2) and is working to develop one of the world’s leading airport networks, so how ambitious are the group’s digital transformation plans?
Amal Hejles
Digital Strategy Director
MATARAT
How JFK used machine learning and data driven planning to improve experiences and efficiencies at security screening.
James Williamson
CEO
Veovo
Raymond Viggiano
Assistant Manager of Customer Service Delivery
The Port Authority of New York & New Jersey
From Vision to Reality: How the Curaçao Express Pass is Setting a New Standard for Contactless Border Crossing
Jeff Lennon
VP Strategic Sales and Global Partnerships
Vision-Box
Gabriel Wichrowski
VP of Global Business Development
Airside
Gerold Daantje
Immigration Department, Ministry of Justice
Curaçao
Priscilla Duin-Circkens
Chief Strategy Officer (CSO)
Curacao Airport Holding
More exciting speakers to be announced soon.
Networking Break on Exhibition Floor
Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions on offer.
Tech & Innovation Briefing – Accessibility
Autonomous wheelchairs & other exciting new technology & services to improve accessibility for all.
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Accessibility can move directly from the 14:30-15:30 – Accessibility Symposium and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
Special Keynote
Beyond the Skies: Reimagine the Travel Sector with Meta and Metaverse Technology
Case Studies & Learnings from progressive technology projects
Darin Juby
Head of Transformation
Future Travel Experience
How is the world’s largest airline successfully building a strategy for a mobile device supported operation in the airport as part of its digital transformation, and automation, program to create big wins for passengers, employees and the business?
Rob Cato
Director CX Airport Technology Product Management
American Airlines
Nicolas Tarassoff
Key Account Manager
Scandit
Security and Control in Airport Displays
Phillip Chan
Executive Director of Solutions
Samsung
Darin Juby
Head of Transformation
Future Travel Experience
More exciting speakers to be announced soon.
FTE Global Networking Party (featuring the FTE Global Awards Ceremony)
This year’s FTE Global Networking Party will take place at the Hotel Maya – a full-scale Latin American-inspired resort with a distinctive Southern California combination of spectacular, oceanfront views amidst 14 acres of lush, tropical gardens dotted with 500 palm trees in a modern, open-air setting. The event will be this year’s premier industry networking event, providing a perfect opportunity to unwind and network with fellow attendees in a scenic environment.
For a chance to win roundtrip flights from Los Angeles to London Heathrow, kindly donated by Aer Lingus, show off your karaoke skills in our Rockstar Karaoke competition, with this special prize awarded for the best performance of the night!
It will also provide the perfect location for the industry-leading FTE Global Pioneer Awards ceremony sponsored by Assaia, which will recognise the world’s most pioneering airports and airlines with innovation projects prevalent across their entire organisations. Three airports and three airlines will be highly commended, while three more airports and airlines will receive FTE Global Pioneer Awards trophies. As part of the evening we will also recognise outstanding achievements among our FTE Americas Digital Transformation Power List nominees.
Wednesday 30th October 2024
Registration Open
Morning Keynote
FTE Global Exhibition Open
Upgrading from Traditional FIDS and Legacy Digital Signage? Why Content Strategy is Vital when It's Time to Invest in a Digital Ecosystem.
Sponsored by:
Royce Holden
Cybersecurity Lead/CISO
Mead & Hunt
Faith Varwig
Principal
Faith Group
Mike Youngs
VP of Information Technology
Dallas-Fort Worth International Airport
Yahav Ran
CEO
Synect
Rob Bischoff
Global Digital Experience Design Leader
Gensler
Austin Gould
President
Gould Strategic Solution
- Understanding why content strategy is the north star for hardware, software, and other decisions.
- How the system and infrastructure exist to deliver content that is:
- Engaging – to capture attention
- Effective – to serve a purpose and deliver meaningful results
- The risks of postponing content strategy conversations, including the potential for wasteful hardware spending, costly replacements, and limited system capabilities.
- How prioritizing content strategy can inform and optimize hardware and software decisions.
- Different ways to achieve cost savings and maximize return on investment (ROI).
- How to enable quick reaction and automated response to the hyper-dynamic airport environment.
- Where does your airport need to enhance passenger communication, drive engagement, optimize behavior, or streamline operations?
- Wherever you are, it’s the right time and place to consider content and smart solutions.
Networking Break on the exhibition floor
Grab a coffee from one of the various available points in the expo hall and enjoy the cutting-edge exhibitor solutions and concepts on offer.
Tech & Innovation Briefing – Self-Service & Automation
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Self-Service & Automation can move directly from the 09:30-10:30 – How do we leverage technology, innovation and new approaches to create Smart Ramp operations around the world / Leveraging digital displays at airports to the maximum through content, positioning & collaboration session and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
FTE Americas Innovate Awards Pitch Session: Most Innovative Airline & Airport Initiative
At the epicentre of this show is the region’s largest and most respected innovation competition. Industry stakeholders will pitch on-stage in an effort to impress our judges and audience, whose all-important votes will dictate who wins.
The format will be 5-minute pitch sessions by 3 airlines and 3 airports for our shortlisted nominees with quick fire questions and comments from the judges.
Alaska Airlines’ world-first Generative AI flight search tool
Bernadette Berger
Director of Innovation
Alaska Airlines
Alaska Airlines for the Alaska Inspires destination discovery tool – the world’s first Generative AI flight search launched by an airline. Drawing from Alaska Airlines’ rich customer data, destination recommendations are synthesised and hyper-personalised, as a key tool in the airline’s drive to proactively improve the complete customer journey. Alaska Inspires is also driving new revenue, with email campaigns promoting the tool generating $1million in revenue within one month.
Southwest Airlines’ AI and Machine Learning-powered Leading Indicator Alert Tool
Max Pariazar
Principle Data Scientist for Artificial Intelligence & Data Transformation
Southwest Airlines
Sree Samudrala
Director of AI Delivery
Southwest Airlines
Southwest Airlines for its Leading Indicator Alert Tool. In December 2022, Winter Storm Elliot created extreme weather conditions that impacted the entire industry. Southwest responded with the development of the tool, which combines existing data with AI and Machine Learning to create predictive models that allow the airline to proactively address potential issues, enhancing both operational efficiency and customer experience.
Envoy Air/American Airlines Group’s autonomous wheelchair initiative
Deesha Desai
Vice President, LAX Hub & West Region
Envoy
Envoy Air/American Airlines Group for the partnership with WHILL to deploy autonomous wheelchairs at MIA and LAX, fundamentally transforming how American Airlines’ customers with mobility challenges navigate these busy hubs. The autonomous wheelchairs enable customers to reach their gates independently, enhancing operational efficiency and CX by also allowing staff to focus on providing personalised assistance to passengers who need it most.
CVG Airport’s advanced tech to streamline CX for deaf travellers
Hannah Meredith
Senior Manager of Strategic Innovation
CVG Airport
Cincinnati/Northern Kentucky International Airport (CVG) for becoming the first airport in the U.S. to implement Signapse, which utilises advanced technology to streamline the passenger journey for deaf individuals. The AI-powered sign language and interpretation services ensure an equitable travel experience for deaf passengers by reducing stress through the seamless integration of dynamic technology.
MWAA’s unique in-house innovation lab and custom hardware solutions
Christian George Kessler
Organizational Alignment and Strategic Innovation
Metropolitan Washington Airports Authority
Patrick Skelton
Innovation Research & Development Program Manager
Metropolitan Washington Airports Authority
Metropolitan Washington Airports Authority (MWAA) for its in-house innovation lab, which creates custom sensors and other electronics tailored to its airports’ specific needs. MWAA focuses on rapid prototyping, hands-on testing, and real-world application, with a priority on low-cost development with big returns in terms of operational efficiency, CX and commercial performance. The innovation lab has also energised MWAA’s reservoir of talents, transforming the culture of the organisation itself.
Tampa International Airport’s strategic roadway analysis program leveraging intelligent automation
Doug Wycoff
Director of Digital Technologies & Innovation, HCAA \
Tampa International Airport
Tampa International Airport (TPA) for its strategic roadway analysis program, utilising existing and emerging technologies and incorporating an easy-to-use dashboard to pinpoint emerging trends. The program leverages existing LiDAR technologies to build a foundation that will later incorporate AI to predictively manage the airport’s roadways. The intelligent automation and predictive planning are helping catapult the airport into the future of operational efficiency and positive passenger experience.
Lunch and networking on the exhibition floor with exclusive launches and unveilings
Premium pass holders will be able to claim their complimentary lunch from the catering points in the heart of the exhibition (just show the knife and fork icon on your badge). Expo pass holders can visit the same catering areas and select their preferred lunch for purchase. There are expanded menu options for purchase at the concession stands at the rear of the hall.
FTE Digital, Innovation & Startup Hub Interactive Workshop – open to Corporate Partners only
Corporate Partners of the FTE Digital, Innovation & Startup Hub are invited to participate in this members-only workshop, which will include interactive discussions on topics of mutual interest as well as an opportunity to network with fellow members, including a selection of the industry’s most forward-thinking airlines, airports and vendors.
Tech & Innovation Briefing - Robotics & Autonomous Vehicles
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in. You can expect briefings in 2024 around a variety of pertinent topics, each briefing subject is scheduled to succeed a related conference session.
This Tech & Innovation Briefing has been conveniently scheduled so that premium pass holders with an interest in Robotics & Autonomous Vehicles can move directly to the 14:30-15:30 Robotics & Autonomous Symposium and continue exploring this important industry topic.
For more information and to view the full Tech & Innovation Briefing schedule, click here >>
Post-Lunch Keynote Session for all
The FTE Robotics & Autonomous Vehicles Symposium
Cole Wolfson
supporting e Tank team members & Director, xBridge
Pittsburgh International Airport
The “FTE Robotics Think Tank” Live – building on the workshop brainstorming at the 2nd FTE Aviation & Robotics Summit in Pittsburgh this May
How will humans and robots co-exist within aviation in the future, and what are the best ways to introduce, and develop, a harmonious relationship between the two?
Kristen Berndt
Senior Manager, Customer Strategy & Innovation
United Airlines
Keith Walters
Group Transformation Lead
International Airlines Group (IAG)
Doug Kreuzkamp
Founder/CEO
Springshot
Zahra Merchant
Chapter Lead Robotics
Royal Schiphol Group
Tomoyuki Kikuchi
Manager, Ground Handling Planning, Airport Support, Operations Support Center
ANA
FTE Global Closing Party (featuring the FTE Americas Innovate Awards Ceremony)
Make the most of the vital networking opportunities provided at the FTE Global Closing Party, which provides a final opportunity to spend some quality time on the show floor with a fun social twist thanks to our exhibitors who will be hosting drinks receptions, prize draw giveaways and unveilings. The FTE Global Closing Party will also provide the perfect location to reveal the winners of the FTE Americas Innovate Awards. During the previous two days audience members will have heard from industry stakeholders, each pitching on stage in an effort to impress our judges and their fellow aviation colleagues. Join us as we see the region’s largest and most respected innovation competition come to a close. The all-important audience votes will be tallied, and we will announce and celebrate the FTE Americas Innovate Awards winners.
Why attend FTE Global?
Don’t just take our word for it – read what FTE Global attendees have said about the show…
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Vital Event Information
Future Travel Experience Global 2025 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.
- Event
- Future Travel Experience Global 2025
- Date
- - September 2025
- Location
- Long Beach Convention Center, California, United States