HEADLINE PARTNER: Synect-Media Diamond Sponsor
HEADLINE PARTNER: Synect-Media Diamond Sponsor
Diamond Sponsor: Synect-Media Diamond Sponsor
28-30 October 2024 Location: Long Beach Convention Center, California

FTE Global 2024 has now ended

Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success!

Future Travel Experience Global 2025 dates and location are confirmed – 9-11 September 2O25, Long Beach Convention Center, California. Mark your diary today!

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FTE Global 28-30 October 2024, Long Beach Convention Center, California

FTE Global Conferences

Multiple conference tracks with unique formats to create new levels of inspiration and engagement

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Exclusive Conference Sponsor:

Hear from the most inspirational speakers from inside and outside of the industry, delivering candid and revealing insights to help future-proof our sector

FTE Global conferences are renowned for being the best in the business and in 2024 we will focus all our content around our overarching show theme of “Transforming Air Transport”.

Whilst looking at the best approaches to transformation for organisations individually we will put a lot of focus across the sector as a whole and review transformation strategies for the big industry challenges and opportunities including digitilisation & technology, physical infrastructure & assets, workforce, commercial & collaboration models, passenger experience, sustainability and much more.

Once more FTE Global attendees will get access to the APEX Thought Leadership Conference, and collectively our conference sessions will deliver a memorable learning experience by providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups across the multiple conference tracks that will take place across the show.

We make a concerted effort to differentiate ourselves from the crowd and to embrace conference session formats that facilitate the best level of knowledge-sharing and interactivity. With this in mind, FTE Global 2024 will include a raft of formats, including Think Tanks, Guest Sessions, Symposiums, Briefings, Technical Workshops, and CEO interviews.

Access conference features with a premium pass – register here

FTE Global 2024 Conference Features


Discover the latest advancements, insights, and innovations in aviation through our comprehensive conference sessions. Explore the cutting-edge developments and learn from industry leaders, with a premium registration for FTE Global 2024.

Robotics & Autonomous Vehicles Think Tank

Robotics & Autonomous Vehicles Think Tank

Our Think Tank speakers will share how they have worked with robotics and autonomous vehicles and offer insights into the lessons learned to date and where their organisations will go next in this area. Cole Wolfson (Director, xBridge, Pittsburgh International Airport) will present findings from this years’ FTE Aviation & Robotics Summit, which saw robotics industry experts and innovation industry leaders come together for a series of intensive interactive workshops, collectively shedding light on the challenges we are tackling, the progress made in solving this challenge with robotics and AI solutions, and the all-important next steps.

This session will immediately follow our ‘Robotics & Autonomous Vehicles’ Tech & Innovation Briefing on the exhibition floor, touring companies with ground-breaking systems, products and services in this space. Learn more here >>

FTE Accessibility Symposium

The FTE Accessibility Symposium

Through the FTE Accessibility Symposium, we hope to showcase the easy adjustments that airports, airlines, and their suppliers can utilise, to make a world of difference to the individuals using their service.

With contributions from Alaska Airlines, CVG Airport, Greater Toronto Airports Authority, and International Airlines Group (IAG) attendees will hear from progressive airports and airlines across the industry exploring tech-focused solutions to enhance accessibility and how they are evolving their approaches to better serve guests who use wheelchairs, white canes, and have cognitive disabilities.

We encourage attendees with an interest in improving their accessibility services, to join the ‘Accessibility’ Tech & Innovation Tour on the exhibition floor, taking place immediately after this session. We will visit exhibitors showcasing autonomous wheelchairs & other exciting new technology & services to improve accessibility for all. Learn more here >>

FTE Artificial Intelligence Symposium

The FTE Artificial Intelligence Symposium

Artificial Intelligence technology continues to make a lot of headlines, with generative-A.I. apps winning art contests and large language models such as ChatGPT wowing the world with spookily competent essays and even song lyrics. These moments expanded the sense that we’re approaching an era of pervasive A.I., in which these technologies transform our everyday lives in potentially unpredictable ways, including in commercial aviation.

These transformations will affect the passenger experience and airport- and airline operations, and create ripple effects in other areas, including: the physical footprints of airport’s, personal devices and computing interfaces, and interactions with new kinds of aircraft and ground-based transport.

This symposium will see panellists explore and debate the use cases for AI in aviation and how they could deliver transformational benefits for passengers and industry stakeholders, and the best means to introduce the technology into our organisatons, and sector at large.

FTE Energy & Sustainability Symposium

The FTE Energy & Sustainability Symposium

A panel of industry innovators will present their views, efforts, visions and learnings relating to the ways in which our industry must evolve to meet its environmental responsibilities, and tangible recommendations on what different stakeholders will need to do to play their part and be ready for the revolution coming.

With e-vehicles and robotics playing a central role to reducing ground-operational emissions, why not join the ‘Robotics & Autonomous Vehicles’ Tech & Innovation Tour, conveniently scheduled at the end of this session. Learn more here >>

Biometrics & Digital Identity Summit

The Biometrics & Digital Identity Summit

The summit will explore a range of dynamic approaches and learnings on advancing digital identity to deliver next-level customer experiences and efficiencies for industry stakeholders. The speakers will share ideas on how the industry can achieve the vast potential that new digital identity approaches leveraging biometrics can deliver.

Why not join the Tech & Innovation Tour focusing on ‘Security, Digital Identity & Biometrics’ immediately after this session? Learn more here >>

Private Networks Symposium

The Private Networks Symposium

Samuel Ingalls (Principal, Barich) will lead a dedicated workshop where experts in the field, and guest speakers, will share insights and learnings on establishing and leveraging private networks at the airport. We encourage attendees to contribute their own thoughts on how managing their own wireless networks can streamline operations and optimise resource utilisation, offering greater control over compliance measures while facilitating adherence to industry standards and regulations.

Technology Leaders Conversation

Technology Leaders Conversation

Air transport leaders from across the globe provide insight into their organisation's passenger experience, business performance, innovation, and sustainability strategies. In this fast-moving panel discussion attendees will hear high-level perspectives on utilising AI, technologies & automation to improving efficiencies and CX efforts, as well as what is the successful formula is for getting more for less with technology.

Showcasing some of the ground-breaking solutions discussed throughout the session, our ‘Self-Service Technology’ Tech & Innovation Briefing, provides a concise and convenient tour of providers already serving the industry. Learn more here >>

The FTE Airport Design & Development Think Tank

The FTE Airport Design & Development Think Tank

With a huge amount of airport expansion on the horizon FTE wanted to help those planning new facilities get their strategies right so we are bringing together a group of industry leaders to tackle “What are the ways in which airport design, and planning approaches, will likely evolve to better accommodate digital, sustainability & human expectations for a new terminal at a major international airport in 2040?”. The team will come together multiple times in advance of the show to forge their recommendations that will be presented exclusively in Long Beach.

Speakers already confirmed for 2024 include:

View the full list of confirmed speakers
David Decker

David Decker

President Content Sales

Warner Bros. Discovery

Shai Weiss

Shai Weiss

CEO

Virgin Atlantic

Ben Smith

Ben Smith

CEO

Air France KLM

Anton Vidgen

Anton Vidgen

Vice President, Guest Experience

Riyadh Air

Paul Puopolo

Paul Puopolo

Executive Vice President of Innovation

Dallas-Fort Worth International Airport

Christine Trodella

Christine Trodella

Vice President

Meta

Mukesh Patel

Mukesh Patel

CEO

San José Mineta International Airport

Andre Viljoen

Andre Viljoen

Managing Director & CEO

Fiji Airways

Patricia Cogswell

Patricia Cogswell

Partner

Guidehouse

Tony Thompson

Tony Thompson

Founder and CEO

Air Cahana

Simon Gandy

Simon Gandy

Executive Vice President & Chief Operating Officer

The New Terminal One at JFK

Fiona Kiesel

Fiona Kiesel

Chief Guest Officer

Breeze Airways

Guðmundur Daði Rúnarsson

Guðmundur Daði Rúnarsson

CCO and Airport Development Officer

Keflavik Airport

Melissa Conley

Melissa Conley

Executive Director of Capability Management and Innovation

Transportation Security Administration (TSA)

Martha Todd Edge

Martha Todd Edge

Innovation & Experience Director

Charlotte Douglas International Airport

Matt Klein

Matt Klein

EVP & Chief Commercial Officer

Spirit Airlines

Ian Law

Ian Law

Chief Innovation & Experience Officer

Los Angeles World Airports

Dimitris Bountolos

Dimitris Bountolos

Chief Information & Innovation Officer

Ferrovial

Oren Cohen Butansky

Oren Cohen Butansky

EVP & Chief Customer Experience Officer

EL AL Israel Airlines

Tammy Smith

Tammy Smith

Director, Customer Experience and Development

Greater Toronto Airports Authority

Keith Walters

Keith Walters

Group Transformation Lead

International Airlines Group (IAG)

Amit Rikhy

Amit Rikhy

President and CEO

CAG Holdings (A Carlyle Backed Company)

Natalie Bowman

Natalie Bowman

Managing Director, Product & Digital Experiences

Alaska Airlines

Stephen Snyder

Stephen Snyder

Managing Director, Operations & Partnerships

JetBlue Ventures

Mike Youngs

Mike Youngs

VP of Information Technology

Dallas-Fort Worth International Airport

Alexander Nethers

Alexander Nethers

Senior Manager, Customer Experience & Innovation

American Airlines

Steve Armitage

Steve Armitage

Head of Innovation

Heathrow

Samuel Ingalls

Samuel Ingalls

Principal

Barich, Inc

Myles Tzelepis

Myles Tzelepis

CTO/CPO

Embross

Stephen Tukavkin

Stephen Tukavkin

Vice President IT & Digital

JFK International Air Terminal

Kristin Olsen

Kristin Olsen

Director of Product Management, Travel Experience Guest Digital Technology

Alaska Airlines

Iyad Hindiyeh

Iyad Hindiyeh

Chief Digital Transformation Officer

San Francisco International Airport

Robin Riedel

Robin Riedel

Partner

McKinsey & Company

John Nilsson

John Nilsson

Strategic Planning Manager Electric and Hydrogen Aircraft Infrastructure

Swedavia

Brian Cobb

Brian Cobb

Chief Innovation Officer

Cincinnati / Northern Kentucky International Airport

Sarah Chou

Sarah Chou

Senior Sustainability Consultant

Southwest Airlines

Bryan Bernhard

Bryan Bernhard

Chief Growth & Infrastructure Officer

Archer

Stanley Tran

Stanley Tran

Corporate Development - United Airlines Ventures

United Airlines

Pierre Charbonneau

Pierre Charbonneau

Vice President, Events & Commercial Services

ACI World

Hannah Meredith

Hannah Meredith

Senior Manager of Strategic Innovation

CVG Airport

Gus Naughton

Gus Naughton

Senior Software Engineer, Emerging Technologies

Alaska Airlines

Jack Kavanagh

Jack Kavanagh

Board of Directors of the

National Disability Authority and Center for Excellence in Universal ‎Design

Jo Rowan

Jo Rowan

Associate Director – Strategy

PriestmanGoode

Dr. Joe Leader

Dr. Joe Leader

CEO

APEX/IFSA

Ben Klein

Ben Klein

CEO

Aero

Ernest Hui

Ernest Hui

Head of UX/UI Design

Cathay Pacific Airways

Geoffrey Ax

Geoffrey Ax

Ax, Principal / Aviation Market Leader

Populous

Robert Silk

Robert Silk

Airlines Editor

Travel Weekly

Ben Kaufman

Ben Kaufman

Senior Director, Marketing & Customer Strategy

JSX

Dr. Bjoern Becker

Dr. Bjoern Becker

Head of Future Intercontinental Experience Program

Lufthansa

Bastian Schütz

Bastian Schütz

Global Lead, Virtual & Mixed Reality Content Sourcing at Meta (Facebook)

Meta Reality Labs

Camillo Stark

Camillo Stark

Deputy Managing Director (AR/VR Labs)

MSM.digital

Diane J. Sabatino

Diane J. Sabatino

Acting Executive Assistant Commissioner of Field Operations

U.S. Customs and Border Protection

Christina Peach

Christina Peach

Deputy Assistant Administrator, Requirements & Capabilities Analysis

Transportation Security Administration (TSA)

Daniel Coleman

Daniel Coleman

Founder & CEO

Future Travel Experience

Dr. Jan-Henrik Andersson

Dr. Jan-Henrik Andersson

Chief Commercial Officer (CCO) & Chief Security Officer (CSO)

Munich Airport

Sammy Patel

Sammy Patel

Chief Executive Officer, Midway Partnership & Vice President, Commercial

Vantage Airport Group

Tenille Houston

Tenille Houston

VP Public Relations and Communications

Aurrigo

James Houghton

James Houghton

Aviation Business Development

Materna IPS

Wopke Dost

Wopke Dost

Programme Management Lead

nlmtd

Dennis van Kleef

Dennis van Kleef

Programme Lead Baggage

Royal Schiphol Group

Michael Rousseau

Michael Rousseau

President and Chief Executive Officer

Air Canada

Con Korfiatis

Con Korfiatis

CEO

Oman Air

Perry Cantarutti

Perry Cantarutti

President, APEX & Senior Vice President – Alliances and International

Delta Air Lines

Rossen Dimitrov

Rossen Dimitrov

Chief Guest Officer

Saudia Airlines

Xie Bing

Xie Bing

CEO & President

Xiamen Airlines

Catriona Larritt

Catriona Larritt

Chief Customer and Digital Officer

Qantas Group

Christopher Neal

Christopher Neal

Director of Operations for the Project

Port of Portland

Yvonne Bilshausen

Yvonne Bilshausen

SVP | Global Head of Aviation Architecture + Engineering

AECOM

Bryant L.Francis

Bryant L.Francis

Director of Airports

Cleveland Airport System

Kaveh Dabiran

Kaveh Dabiran

Managing Director, Corporate Real Estate Planning & Development

United Airlines

Mike Hardaker

Mike Hardaker

Chief Asset & Development Officer

MAG

Mike Christensen

Mike Christensen

Chief Development Officer

Los Angeles World Airports

Cole Wolfson

Cole Wolfson

supporting e Tank team members & Director, xBridge

Pittsburgh International Airport

Kristen Berndt

Kristen Berndt

Senior Manager, Customer Strategy & Innovation

United Airlines

Doug Kreuzkamp

Doug Kreuzkamp

Founder/CEO

Springshot

Zahra Merchant

Zahra Merchant

Chapter Lead Robotics

Royal Schiphol Group

Tomoyuki Kikuchi

Tomoyuki Kikuchi

Manager, Ground Handling Planning, Airport Support, Operations Support Center

ANA

Maurice Jenkins

Maurice Jenkins

Chief Innovation Officer

Miami International Airport

William Rumsey

William Rumsey

Head of Product – Airport & Customer Ops

British Airways

Lisa Sullivan

Lisa Sullivan

Executive Vice President- Travel and Transport

IDEMIA

Chang Ellison

Chang Ellison

Identity Management Capability Manager, Enrollment, ID Proofing, and Vetting

Transportation Security Administration (TSA)

Vladimir Stojkovski

Vladimir Stojkovski

VP of Product Management

CLEAR

Wendy Chaves

Wendy Chaves

Deputy Executive Director, Capability Management and Innovation, RCA

Transportation Security Administration (TSA)

Cynthia Guidry

Cynthia Guidry

Director

Long Beach Airport

Steven Thody

Steven Thody

CEO

JFK Millenium Partners

Manuel van Lijf

Manuel van Lijf

Director Aviation Innovation

nlmtd

Sarah Bennett

Sarah Bennett

Head of Heathrow Safety and Security

British Airways

Stuart Holdstock

Stuart Holdstock

Head of projects and processes – Operations

Lufthansa

Rosina Kotey

Rosina Kotey

Innovation Lead

Schiphol Group

Darin Juby

Darin Juby

Head of Transformation

Future Travel Experience

Kevin Kleist

Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Byron Smith

Byron Smith

Chief Technology Officer

NetTracer

Yorick Buys

Yorick Buys

Head of Baggage

Brussels Airport Company

Bhaskar Chopra

Bhaskar Chopra

Sr. Director - Digital Solutions

Siemens Logistics

Norman Fekrat

Norman Fekrat

Managing Partner

Imagine Wireless

Richard Clarke

Richard Clarke

Chief Creative Officer

Greater Orlando Aviation Authority

Nicole Hodges Austin

Nicole Hodges Austin

Manager of Airport Innovation & Standards

Frontier Airlines

William Warbington

William Warbington

Director Alliance Innovation Strategy

SkyTeam

Coralie Klaus Boecker

Coralie Klaus Boecker

Head ZRH Innovation Hub

Zurich Airport

Marisa Von Wieding

Marisa Von Wieding

VP Operations

The New Terminal One at JFK

Rob Cato

Rob Cato

Director CX Airport Technology Product Management

American Airlines

Nicolas Tarassoff

Nicolas Tarassoff

Key Account Manager

Scandit

Phillip Chan

Phillip Chan

Executive Director of Solutions

Samsung

Royce Holden

Royce Holden

Cybersecurity Lead/CISO

Mead & Hunt

Faith Varwig

Faith Varwig

Principal

Faith Group

Yahav Ran

Yahav Ran

CEO

Synect

Rob Bischoff

Rob Bischoff

Global Digital Experience Design Leader

Gensler

Austin Gould

Austin Gould

President

Gould Strategic Solution

Renie Subin

Renie Subin

Senior Director, Technology & External Affairs

ACI-NA

Amal Hejles

Amal Hejles

Digital Strategy Director

MATARAT

James Williamson

James Williamson

CEO

Veovo

Raymond Viggiano

Raymond Viggiano

Assistant Manager of Customer Service Delivery

The Port Authority of New York & New Jersey

Jeff Lennon

Jeff Lennon

VP Strategic Sales and Global Partnerships

Vision-Box

Gabriel Wichrowski

Gabriel Wichrowski

VP of Global Business Development

Airside

Gerold Daantje

Gerold Daantje

Immigration Department, Ministry of Justice

Curaçao

Priscilla Duin-Circkens

Priscilla Duin-Circkens

Chief Strategy Officer (CSO)

Curacao Airport Holding

Matt Gilkeson

Matt Gilkeson

Chief Technology, Data, and Artificial Intelligence Officer

Transportation Security Administration (TSA)

Sagi Varghese

Sagi Varghese

Managing Director, Airport Operations & CSD Technology

United Airlines

Bernadette Berger

Bernadette Berger

Director of Innovation

Alaska Airlines

Max Pariazar

Max Pariazar

Principle Data Scientist for Artificial Intelligence & Data Transformation

Southwest Airlines

Sree Samudrala

Sree Samudrala

Director of AI Delivery

Southwest Airlines

Deesha Desai

Deesha Desai

Vice President, LAX Hub & West Region

Envoy

Christian George Kessler

Christian George Kessler

Organizational Alignment and Strategic Innovation

Metropolitan Washington Airports Authority

Patrick Skelton

Patrick Skelton

Innovation Research & Development Program Manager

Metropolitan Washington Airports Authority

Doug Wycoff

Doug Wycoff

Director of Digital Technologies & Innovation, HCAA \

Tampa International Airport

Geena Martin

Geena Martin

Director of Business Development

Gameway

Kate McFarlane

Kate McFarlane

Director of Content and Creative

Foundations Worldwide

Tim McMullen

Tim McMullen

Vice President, Business Development

DataArt

Victor Oribamise

Victor Oribamise

CEO

Kquika

Ed Vanga

Ed Vanga

Vice President of Product Management for Artificial Intelligence

Publicis Sapient

Vikram Baskaran

Vikram Baskaran

Vice President, Information Technology

Alaska Airlines

Rolf Felke

Rolf Felke

Senior Vice President Applications and Partner Management

Fraport

Christiaan Hen

Christiaan Hen

CEO

Assaia

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Why attend FTE Global?

Don’t just take our word for it – read what FTE Global attendees have said about the show…

“The great thing for our team at FTE Global has been to try to understand what other people are doing and get great new ideas. I think United is doing more to innovate in more areas than any other airline in the world,but there’s still plenty of good ideas and innovation that’s happening outside and the opportunity to come to a place like FTE Global and learn what others are doing really helps get that creative engine firing and get more ideas. Our team wants to come back and share all the areas in which we are leading that sometimes people don’t know about – giving them the opportunity to come and show the pride that they have in that leadership role will be exciting.”

Scott Kirby, Chief Executive Officer, United Airlines

“My experience at FTE Global was great. I have talked to a lot of smart people and had a great time. The social events and networkingopportunities have been fantastic. I have had the opportunity to sit in on the conference sessions. The topics were really good – they are unique, but they are relevant to all travellers, especially digital identity which is on the cutting-edge of technology. The exhibition has a really good range of companies – you can come and see all travel has. Based on my experience this year, I will be back for sure, so I am looking forward to it.”

Yemi Oshinnaiye, CIO, Transportation Security Administration (TSA)

“My experience this year at FTE Global has been fantastic. It is my third consecutive time attending the event. The networking opportunities and social events have been terrific. The conference sessions have been fantastic as well. There are always interesting companies here in the exhibition hall – this year was certainly another success in that sense for me. I will absolutely be back at FTE Global again.”

Charles Duncan, President, Norse Atlantic Airways

“As always, the networking opportunities have been fantastic. It has been really great to network with a lot of like-minded people. One of the things I love about FTE events is that we get people of a senior level from airlines, airports and vendors, so it has been great. It has been a really interesting exhibition – it is great to see a mix of well-established companies as well as start-ups, and also good to see a number of new launches. The conference sessions have been really interesting. I have been attending FTE Global for a number of years and am looking forward to going to LA next year.”

Chris Annetts, Chief Strategy Officer, Heathrow Airport

“I have been attending FTE Global for over a decade and it is just incredibly refreshing to be not only in a learning environment, but a relaxed environment where we are able to engage in very healthy, forward-looking conversations and really try to push the boundaries. FTE Global is not the usual mundane conference, so I am super-proud of what you are doing. I have been absolutely overwhelmed by the number and quality of visitors to our booth. Of course, I will be back at FTE Global. It just never ceases to amaze me how much bigger and better the event becomes, and really that is the beauty of bringing airports, airlines and vendors together, along with regulators, so in an environment like that you can really never go wrong.”

Brian Cobb, Chief Innovation Officer, Cincinnati/Northern Kentucky International Airport

“My experience at FTE Global has been fantastic. It is a great showcase of all the latest technology. It is very exciting – I am sort of overwhelmed by how much technology there is here, you can’t consume it all. Congratulations on such a fabulous show.”

John Thomas, Chief Executive Officer, Connect Airlines

“This is my first time attending FTE Global and I have really enjoyed it. What I really like is it’s a great mix of not only our vendor partners, but also airlines and a good representation of international airports as well. It’s good to share information and network. I’ve really enjoyed the opportunity to get away and be strategic for a couple of days.”

Mike Youngs, VP of Information Technology, Dallas/Fort Worth International Airport

“It is my first time attending FTE Global. I’ve really enjoyed the opportunity to tell the DFW digital twin story for the first time out in a public setting. It’s great to see what other airports are doing around this space – it’s going to take a village to transform this industry. It is this type of environment at FTE Global that allows us to exchange what worked, what didn’t work, and the new innovation and ideas that are coming together. We’re all going to leave this event better equipped for what we need to do for the mission.”

Shaun Klann, Head of Strategic Growth, Willow

“LAX is obviously a great airport, so it is great to have the co-located FTE Global and APEX EXPO in Los Angeles this year. We are actually thinking about doing something special together with LAX and FTE for the show, so you can be surprised and looking forward to this.”

Dr. Bjoern Becker, Head of Program Future Intercont Experience, Lufthansa

“ I have attended a number of FTE events over recent years, some as a delegate and others as a speaker. FTE Global in particular, always attracts a diverse mix of experts and professionals from across the world of aviation. What stands out against other conferences is the inclusion of hospitality, technologists and futurists who help delegates learn from other sectors, which enables a broader knowledge and understanding of what else we can do to promote the aviation sector. Networking opportunities and social events are always of the highest standard and allows old and new friends to come together in a relaxed and fun way.”

David Wilson, Managing Partner, daa International

“ I felt that at Future Travel Experience the past week the conference has been excellent to not only be able to have though-provoking aviation discussions, but also to collaborate and connect to other airports and leaders in aviation.”

Naashom Marx, Senior Manager Innovation, Cincinnati/Northern Kentucky International

“ The networking opportunities are always fantastic at FTE Global. There has been a high level of interaction and engagement between delegates.”

Rick Belliotti, Deputy Chief Officer - IT (CTO), Austin Bergstrom International Airport (AUS)

“ FTE Global is a wonderful event. I have met representatives from many different modes of travel, and heard what people need to think about in the next decades. In terms of networking, the right players are here to have conversations with.”

Zachary Matthews, Senior Regional Manager, Business Development and Operations, US and Canada, Uber

“ I have particularly liked that the event helps from a strategic standpoint. FTE Global really allows for a holistic strategic mind-set. The conference sessions have been very relevant in terms of customer experience.”

Michael Morford, Airport Concessions Manager, Dallas Fort Worth International Airport

“ It’s great that we’re hearing about disruption. Blurring the lines between industries is very important, and this event does that very effectively.”

Rachel Walker, DDirector/MD Innovation & Solutions for Customer Contact Centers, United Airlines

“ I have been very happy with the conference sessions, which have been projecting us into the future. It’s my first time here at FTE Global and it has exceeded my expectations. I have met lots of different contacts – the event is very good for networking.”

Aymeric Dussart, Vice President, Technology and innovation, ADM Aéroports de Montréal

“ The panel sessions have been excellent, with good interaction with the audience. It’s a very forward-thinking event and people here are not afraid to talk about the future.”

Joshua Krall, Chief Technology Officer and Co-Founder, Boom Supersonic

“ I’d heard a lot about FTE Global from industry colleagues and it has certainly met my expectations. The conference sessions have been very interesting, and it has been my pleasure to take part.”

Christoph Rufenacht, VP Airport Development and Asset Optimization, Vancouver Airport Authority

“ FTE Global was definitely a great opportunity for us to network and to learn from all the players that are changing the airline industry and the travel industry. During three days we were exposed to lots of insights and we were exposed to a broader way of approaching our business.”

Alessandro Fusaro, MBA | Product Management & omni-channel Customer Experience, SkyTeam

“ The event has been very insightful. I’ve been to a lot of conferences, and the knowledge gained at FTE Global is unique and innovative. It’s very good that the event is all about collaboration. I will take some nice concepts home with me.”

Maria Rosario C. Jocson, Assistant Vice President, Centre for Customer Management, Marketing Department, Philippine Airlines

“ As always, I come away inspired, with lot of ideas and new perspectives to try to push my organisation even further.”

Guðmundur Daði Rúnarsson, Chief Commercial & Airport Development Officer, Keflavik (KEF) International Airport

“ I really enjoyed the event and seeing lots of interesting airlines and technologies. Highlights for me were the NASA and TSA talks and the collaboration work between the partners. There are differences we have, but it is very interesting to make it all come together.”

Lilian Narumi, Passenger Services Manager, Singapore Airlines

“ I’ve been asked by a number of people how FTE compares to other events on the aviation circuit. My response is that it’s very much a case of quality over quantity, with a more focused selection of relevant speakers and discussion topics, rather than the broad brush approach used by others. It’s this focus on quality speakers, innovation and informative topics that makes FTE the success that it is.”

Martin Bowman, Aviation Technology Director, Deloitte

“ The sharing amongst partners airlines and operators is what makes this show unique. Everybody gives a lot of insights on the issues and challenges of the industry and it is good to hear that there are similarities in the issues we are all facing.”

Alphonsus Chan, Manager, Corporate IT & Technology, Changi Airport

“ The show has been tremendous so far. I managed to see some incredible presentations from a lot of great people from inside the industry. We were able to meet with a lot of vendors with whom we have talked to before, but it is great to meet them here in person, which makes it a lot more efficient for us to make decisions on how we drive the guest experience for passengers. For me, this event is really forward looking – it’s not just about what people have accomplished, but about what they were trying to accomplish. So, I think that’s very valuable, as we are trying to move the industry forward.”

Bobby Schroeter, Senior Vice President and Chief Marketing Officer, Spirit Airlines

“ Compared to some of the other industry events which are a lot broader, FTE really focuses on innovation, so that makes it different. It is always about new ideas and new technologies that could be applied in real life problems, so that’s what makes it unique.”

Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport

Vital Event Information

Future Travel Experience Global 2024 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

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Event
Future Travel Experience Global 2024
Date
- October 2024
Location
Long Beach Convention Center, California, United States

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