In an exclusive interview, Kristin Olsen, Director of Product Management, Travel Experience Guest Digital Technology, shares Alaska Airlines’ vision for the airport lobby of the future, with a seamless CX powered by touchless tech.

The latest conference and exhibition news relating to the three annual Future Travel Experience events – FTE Global, FTE EMEA, FTE Ancillary & Retailing and FTE APEX Asia Expo.
In an exclusive interview, Kristin Olsen, Director of Product Management, Travel Experience Guest Digital Technology, shares Alaska Airlines’ vision for the airport lobby of the future, with a seamless CX powered by touchless tech.
Meet the 12 nominees for the FTE Airport Digital Transformation Power List EMEA 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
FTE and APEX are delighted to announce that Singapore Airlines will return as a Headline Partner for APEX FTE Asia Expo 2025 (11-12 November), marking a significant milestone as the event celebrates its 15th anniversary.
Meet the 12 nominees for the FTE Airline Digital Transformation Power List EMEA 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in Madrid for an action-packed joint members meetings, hosted by IAG and Iberia at their Madrid HQ where we will hear unique insights from IAG family members, and a host of guest speakers.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Future Travel Experience (FTE) is proud to announce SimpliFlying as the Headline Partner for the upcoming FTE World Innovation Summit, hosted by Pittsburgh International Airport (PIT) on 13-15 May 2025.
In this video interview, Abbas Bigdeli, CEO, AerVision Technologies, and Louise Keane, Director, Intel Corporation, discuss the potential of the AI-powered AerMeal solution to transform meal preparation and waste management.
In this video interview at FTE APEX Asia Expo 2024, Christoph Schulte, Head of B4B, shares how the DiscoverCars.com platform can create new revenue streams through innovative car rental solutions.
We are delighted that Eric Léopold, Founder & Managing Director, Threedot, will once again be Content Director for APEX FTE Ancillary & Retailing 2025. He will also support an expanded commercial content offering at APEX FTE Asia Expo 2025.
The first of our FTE Communities Live Days events in 2025 takes place in Orlando on 11-12 February and is exclusive to our 600+ innovation community members. View the full inspirational agenda to learn more.
Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has become the latest member of the pioneering FTE Smart Ramp program, joining IAG and MIA as first-movers.
In this video interview, Soonil Hwang, Deputy Director, Fast Travel Team, IIAC, shares how Incheon has analysed the demands of customers and drawn a “Journey Map” to help transform CX, and much more.
In this video interview, Ursula Silling, CEO, Branchspace, shares how the company contributes to the evolving landscape of airline retail, seamless customer and staff experiences, and digital transformation.
In this video interview, Darin Juby, Head of Transformation, Future Travel Experience, and Richard Camman, CEO, BagsID, share an update on the biggest FTE BIWG Proof of Concept to date, taking place in Canada.
In a major announcement at FTE Global 2024, Brussels Airport was unveiled as the latest member of BOOST – a groundbreaking initiative to transform the future of baggage handling through robotics and automation.
A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Global 2024 conferences, including exclusive Think Tanks, presentations and panel sessions.
In this video interview, Fraport’s Claus Grunow, VP Corporate Strategy & Digitalization, and Rolf Felkel, Senior Vice President Applications and Partner Management, discuss AI@Fraport, cutting-edge tech, and more.
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