FTE EMEA 11-13 June 2O24, Dublin

FTE EMEA conference videos

Headline Partner

One of the key elements that makes FTE events unique is our carefully-curated content, so we wanted to show how that is delivered by sharing a selection of inspiring video content from the FTE EMEA and FTE Ancillary & Retailing conferences. View the videos below.

FTE EMEA and FTE Ancillary & Retailing 2024 conference videos

The Closing Leaders Keynote Session: a fast-moving and entertaining panel discussion on customer-centric innovation and business transformation, featuring International Airlines Group (IAG), Aer Lingus, Dallas Fort Worth International Airport, VINCI Airports, and Stripe.

FTE EMEA and FTE Ancillary & Retailing 2023 conference videos

Opening Keynote Interview with Sir Tim Clark, President, Emirates, conducted by Joe Leader, CEO, APEX & IFSA

Keynote interview with Michael Cawley, Chairman, Hostelworld Group and Non-Executive Director, Ryanair, conducted by Aileen McCormack, Chief Commercial Officer, CarTrawler

How can we take CX experiences involving the airport, baggage & aircraft to the next level for tomorrow’s customer?

Special Segment: Joe Leader, CEO, APEX/IFSA, interviews Shai Weiss, CEO, Virgin Atlantic

Day 3 Opening Keynote: How is Alaska Airlines using innovation to take itself to the next level?

Day 2 Closing Session: daa: Thinking BIG in airports

What is a leading futurist’s view on the future of aviation, and what are the findings from the FTE/Fast Future Survey on the needs of tomorrow’s customers?

Keynote interview with Mesfin Tasew, Group Chief Executive Officer, Ethiopian Airlines, conducted by Joe Leader, CEO, APEX & IFSA

New ways of thinking to drive unique and inspiring customer experiences – inspiration from industry leaders & disruptors in parallel sectors

Innovative approaches to solving industry pain points for tomorrow’s customers