REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Digital Transformation News

KLM enables Apple’s AirTag location feature to enhance baggage recovery and improve travel experience
GenAI: trend or transformational? Alaska Airlines, VINCI Airports, Turkish Airlines, BER and AWS discuss how Generative AI can enhance operations and provide a more seamless, personalised CX
IAG, Qatar Airways, Riyadh Air, Turkish Airlines, Lufthansa & more among FTE Airline Digital Transformation Power List EMEA 2025
Edinburgh Airport expands passenger flow capabilities to gain curb-to-flight insights and enhance CX
GenAI: more than a buzzword? Aeroporti di Roma, Fraport, SITA and DataArt discuss how Generative AI can revolutionise processes, streamline operations and enhance CX
AirAsia partners with Plan3 to transform passenger experience during flight disruptions
Flair Airlines partners with Immfly to implement cutting-edge onboard retail solution
airBaltic’s new mobile app “underscores commitment to innovation and enhancing customer experience”
SAS enhances CX with free, next-generation Starlink connectivity across its entire fleet
Iberia launches personalised app to improve CX for people with communication difficulties
Cathay Pacific and SITA expand network connectivity across 51 global airports for an “optimal passenger experience”
Kelowna International Airport partners with Copenhagen Optimization on IT enhancements

FTE Events and Activities Schedule

View the full schedule >>

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

09-11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


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