REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Leeds Bradford Airport has announced a £100 million investment into a vital regeneration and extension of its terminal facilities, which is designed “to deliver an outstanding customer experience”.
Massachusetts Port Authority (Massport) has completed the modernisation of Terminal E at Boston Logan International Airport. Massport recently completed four new gates and associated amenities in Terminal E.
Finavia has completed the most extensive development programme in the history of Helsinki Airport, with an investment of over €1 billion over a 10-year period, to enable “a world-class customer experience”.
An $81 million expansion is underway to almost double the size of the Virgin Australia arrivals hall at Melbourne Airport. The upgrade includes a new baggage carousel and oversized baggage collection point.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
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Nashville International Airport (BNA) has unveiled its new International Arrivals Facility and BNA Marketplace – two key pillars of the airport’s breakthrough BNA Vision construction and renovation plan.
Australia’s Newcastle Airport has commenced construction on its Terminal Expansion Project to enhance the airport’s capacity and efficiency, while “delivering a stress-free experience for passengers”.
Continuing its development as a competitive, modern airport, Milan Bergamo has begun further major investment, including a new terminal enlargement, as it goes “above and beyond” to cater for passengers.
In this deep-dive interview, Jill Fraser, Transformation Programme Delivery Director, shares how the next phase of the Manchester Airport Transformation Programme will “revolutionise the customer experience”.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Los Angeles World Airports – host of FTE Global (19-21 September) – has begun the next phase of its Capital Improvement Program at Los Angeles International Airport, the Midfield Satellite Concourse South.
Manchester Airport has started work on the next major phase of its £1.3bn Transformation Programme, which aims to “revolutionise the customer experience”. This includes a new pier with 12 spacious boarding gates.
Gerald R. Ford International Airport has completed Phase 1 of its newly-expanded Concourse A – part of a $110 million project to accommodate passenger growth and “deliver a world-class experience”.
Fort Wayne International Airport has broken ground on the $70 million, 35,000 sq ft East Terminal Expansion and Renovation project, with the aim of delivering “the best possible experience for travellers”.
The General Plan (part of the Master Plan) for the new CPK Airport has been approved by Poland’s Minister of Infrastructure. The document sets out the development plan for the new airport until the end of 2060.
Los Angeles World Airports, host of FTE Global on 19-21 September 2023, and Delta have celebrated the opening of the new West Headhouse and Delta One Check-in and Ticketing Lobby at LAX Terminal 3.
The Newcastle Airport Terminal Expansion begins this month, with completion scheduled for mid to late 2024. The $110 million project includes significant upgrades, “providing a world-class passenger experience for the region”.
VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control.
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