Ancillary News

Finnair and Travelport have announced an enhanced long-term relationship with a multi-source content agreement that includes both New Distribution Capability (NDC) content and traditional content.

In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.

Perth Airport is embarking on a multi-billion-dollar infrastructure development to deliver transformational new facilities over the next decade and ensure it is “optimising the customer experience”.

Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.

As part of our commitment to the continuous growth of the FTE World Airport Retailing Working Group, we are thrilled to announce its rebranding to the FTE World Ancillary & Retailing Working Group.

Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport “an even more attractive shopping experience”.

In this video interview, Charlotte Posada-Kandel, Manager Ancillary Products, SunExpress, shares the airline’s ‘360+5’ journey towards offering a more tailored, customer-centric product proposition.

The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of ‘Customer-centric Innovation’. Here is a selection of the main highlights.