Japan Airlines has partnered with travel startup Switchfly to launch a web-based reservation system, allowing customers to build vacation packages.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Content plans: A first-of-its-kind event in collaboration with the Greater Orlando Aviation Authority, uniting FTE Communities members to share insights and foster industry collaboration.
Find out more >>Content plans: A worldwide summit uniting progressive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO
Find out more >>Japan Airlines has partnered with travel startup Switchfly to launch a web-based reservation system, allowing customers to build vacation packages.
Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.
TAP Air Portugal passengers can bid for a seat upgrade 24 hours before flying through a real-time auction in partnership with software company SeatBoost.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
Cathay Pacific, AirAsia and airfree discuss the future of inflight retail, defined by connectivity, e-commerce and the ability to adapt to changing times.
Budapest Airport and Heinemann Duty Free have introduced payment with Alipay and China Union Pay for the airport’s growing number of Chinese visitors.
Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.
AirAsia, American Airlines, Delta Air Lines, easyJet, Finnair, JetBlue, Lufthansa, Ryanair, United Airlines and Wizz Air have been shortlisted.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09-11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.
Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.
Lufthansa has earned certification for ONE Order, which is the IATA initiative to modernise its member airlines’ flight booking and accounting processes.
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
Airlines across the world earned approximately $28.1 billion in revenue from baggage fees in 2018, according to a report by IdeaWorksCompany and CarTrawler.
Through NDC and other initiatives, Amadeus will support Finnair’s strategy to increase ancillary sales and enrich the shopping experience.
Groupe ADP’s new Chief Retail Officer, Aude Ferrand, shares strategies to transform the airport retail experience, including by using new technologies.
Using the Uber Eats app, passengers at Toronto Pearson can order food from selected HMSHost restaurants for delivery right to their gate.
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