Munich Airport has become the first location in Europe to offer this cashless payment process for customers, creating a convenient digital shopping experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Munich Airport has become the first location in Europe to offer this cashless payment process for customers, creating a convenient digital shopping experience.
Moscow Domodedovo Airport has launched a new online shopping platform in partnership with MyDutyFree, to allow passengers to pre-order duty free products.
The digital shopping wall, located in the 100 gates boarding area, offers a range of products from Dublin Airport’s retail area The Loop.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
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Budapest Airport presented results from the two three-month BARTA trials in collaboration with Wizz Air during the FTE Ancillary show in Istanbul.
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
Groupe ADP’s new Chief Retail Officer, Aude Ferrand, shares strategies to transform the airport retail experience, including by using new technologies.
Using the Uber Eats app, passengers at Toronto Pearson can order food from selected HMSHost restaurants for delivery right to their gate.
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
FTE met with Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, who outlined the group’s progressive approach to new technologies.
Passengers at Amsterdam Airport Schiphol can now exchange their leftover euros for Bitcoin or Ethereum at a “Bitcoin ATM”, which is being trialled at the airport.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
The BARTA (Brands, Airlines, Retailers, Technology, Airports) trial, which began in March, involves a unique collaboration between Budapest Airport, Heinemann Duty Free and Wizz Air.
The trial will allow passengers travelling to and from Sydney Airport to search and purchase duty free inventory in-app throughout their journey.
The BARTA initiative goes beyond the existing airport-retailer-brand relationship, bringing an airline into the mix for the first time.
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