International Gate Control (IGC) has selected AirportLabs to deliver its comprehensive modernisation of the operational systems at Chicago O’Hare International Airport. This modernisation includes the core airport IT and digital platforms that manage day-to-day operations – the systems that behind the scenes keep the airport running smoothly.
IGC, on behalf of the Chicago Department of Aviation, manages gate assignments, schedules and day of coordination activities at O’Hare. This collaboration with AirportLabs will equip O’Hare with industry-leading tools to unify and optimise airport operations, from real-time flight data management to resource allocation and stakeholder collaboration. At the heart of this transformation is an innovative approach that enables the fast, seamless rollout of mission-critical operational platforms – including SkyCore AODB, Allegra RMS, the Airport Community App, and AirportLabs’ Data Router. This purpose-built framework for even the most complex multi-airport environments, ensures minimal disruption, scalable growth, and accelerated value realisation.
“We’re excited to partner with AirportLabs to contribute more optimised operations and technological innovation to O’Hare as the airport undertakes these transformational improvements,” said Paul Lark, President of Chicago-based International Gate Control. “As O’Hare grows to meet the evolving needs of the travelling public for decades to come, we’re committed to delivering scalable solutions to make that growth as seamless as possible.”
Driven by the goal for O’Hare to become one of the world’s most efficient, resilient, and passenger-focused airports and utilising AirportLabs’ globally deployed solutions and transformative implementation model, this collaboration aims to create a unified digital ecosystem that optimises complex operations and enhances the travel experience.
By integrating SkyCore AODB – a cloud-native system centralising operational data – and Allegra RMS – a dynamic resource management platform for managing gates, baggage systems – IGC and AirportLabs aim to:
- Reduce delays through predictive analytics and AI-driven resource scheduling.
- Enhance passenger flow with seamless, real-time updates across terminals.
- Strengthen collaboration among airlines, ground handlers, and airport staff via AirportLabs’ Airport Community App, already used by 400,000+ global users.
- Real-time data integration: the AirportLabs Data Router will harmonise data from legacy systems, IoT sensors, and airline partners, providing a unified dashboard for proactive decision-making.
- Future-ready flexibility: modular design allows ORD to scale solutions as passenger volumes grow, ensuring the airport remains prepared for evolving aviation demands.
“We are proud to support Chicago O’Hare, a global aviation leader, in setting a new standard for operational excellence,” said Ligiu Uiorean, Director at AirportLabs. “Our Stream Implementation Framework, along with our portfolio of proven, scalable solutions, enables airports to transform complexity into clarity, accelerating modernisation without compromise. Our partnership reflects a shared vision: leveraging technology that’s battle-tested at global hubs to elevate O’Hare’s operational excellence, passenger experience, and environmental stewardship.”
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