Aeromexico is expanding its longstanding relationship with Viasat. The airline will retrofit its Boeing 787 Dreamliner fleet with Viasat’s most advanced inflight Wi-Fi solution. The fleet comprises 17 aircraft, including eight B787-8s and nine B787-9s. The 787-8s will be equipped first, with installation for the 787-9s quickly following. The first of these new Viasat-equipped aircraft is set to enter service later in 2025.
Aeromexico’s decision to upgrade the Dreamliner inflight Wi-Fi with Viasat’s connectivity system highlights its ongoing commitment to providing passengers and crew with an exceptional onboard experience, including streaming video, browsing, and real-time messaging throughout the flight. Additionally, Aeromexico is using the Viasat Ads platform to offer its passengers free, ad-supported connectivity sessions (with streaming speeds capability).
“Providing the best inflight experience is one of our top priorities,” said Andrés Castañeda, Chief of Digital & Customer Experience Officer & EVP, Aeromexico. “We work hard to elevate each passenger’s journey to an extraordinary experience and we know that connectivity is essential. Viasat is a trusted provider for Aeromexico, and with a resilient, multi-orbit satellite roadmap, we look forward to continuing to work together to bring high-quality inflight Wi-Fi to our customers long into the future.”
To enhance its passenger experience goals, including NPS scores and loyalty, Aeromexico will continue to take advantage of Viasat’s high-capacity, Ka-band satellite network to provide a high-speed online experience on routes served by the Dreamliner fleet, including to cities such as Paris, Madrid, Amsterdam, Rome, London, Buenos Aires, and Santiago de Chile, among others.
“We’re honoured to extend our partnership with Aeromexico,” said Don Buchman, SVP and GM, Commercial Aviation, Viasat. “It’s our mission to bring a consistently high-quality and content-rich inflight Wi-Fi experience to passengers around the world, and we’re looking forward to delivering this onboard additional Aeromexico aircraft.”
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