Air India launches inflight WiFi connectivity onboard A350, 787-9 and select A321neo aircraft


Air India has introduced WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft for an enhanced CX.

Air India has rolled out WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft. This makes Air India the first to offer inflight WiFi internet connectivity on flights within India, enabling travellers – flying for leisure or business – to stay connected to the internet during their flights, and to enjoy browsing, accessing social media, catching up on work, or texting friends and family.

“Connectivity is now an integral part of modern travel,” said Rajesh Dogra, Chief Customer Experience Officer, Air India. “For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever be one’s purpose, we are confident that our guests will appreciate having the option of connecting to the web and enjoy the new Air India experience on board these aircraft.”

Accessible on WiFi-enabled devices such as laptops, tablets, and smartphones with iOS or Android operating systems, the inflight WiFi will also allow travellers to connect multiple devices simultaneously when above 10,000 feet.

The deployment of WiFi on domestic routes follows an ongoing pilot program on international services operated with the Airbus A350, select Airbus A321neo and Boeing B787-9 aircraft serving international destinations including New York, London, Paris and Singapore. As with the domestic offer, WiFi is complimentary for an introductory period. Air India will progressively roll-out the service on other aircraft in its fleet over time.

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