Azul to equip Airbus A330-900neo fleet with Viasat advanced inflight connectivity for enhanced CX


Azul is to equip seven aircraft in its new A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year for enhanced customer satisfaction.

Azul is to equip seven aircraft in its new Airbus A330-900neo fleet with Viasat’s Ka-band inflight connectivity solution, with the first aircraft scheduled to enter service next year.

Consistent with the inflight WiFi offering on Azul’s other aircraft types equipped with Viasat’s solution, Azul passengers travelling on the new, linefit Airbus A330-900neos will be able to enjoy onboard internet from gate to gate. Customers will be able to acquire packages for streaming audio and video, web browsing, and messaging.

“Part of what differentiates Azul in the Brazilian market is the best-in-class connectivity experience we offer on select aircraft,” said Jason Ward, Chief People and Customer Officer, Azul. “From Brazilians’ thirst for real-time sports scores to their desire to stay connected to loved ones on the ground while flying, our hypothesis that this feature would be critical to customer satisfaction is playing out in the market. We look forward to continuing to work closely with Viasat as we continue to build on our current inflight WiFi experience in the future.”

In addition to expanding its WiFi-enabled fleet, Azul is working with Viasat to enhance the passenger WiFi experience by adding ad-supported streaming sessions using the Viasat Advertising platform.

“After several successful years of serving Azul passengers in Brazil, we are excited to work with Azul to expand our connectivity onboard even more aircraft,” said Don Buchman, VP and GM, Commercial Aviation, Viasat. “It remains Viasat’s mission to continue delivering high quality and consistent inflight WiFi, so that passengers can enjoy online activities while in the air as they do on the ground, even as the demand for data grows and passenger expectations accelerate rapidly.”

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