Ljubljana Airport increases efficiency with AI and computer vision technology as it uses “innovation to make operations smoother”


Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.

Ljubljana Airport has become the latest to deploy Assaia’s turnaround technology to optimise the airport’s turnaround performance. This is an important cornerstone for the remaining airports across the Fraport portfolio. Early results are showing the substantial difference in average ground delays for flights where alerts were acknowledged versus those flights where alerts were not acknowledged. The reduction in average ground delays is almost six minutes in the time period from January to February this year.

“We are optimising all our processes on the apron to shorten the time each aircraft needs to be on the ground, which benefits both our passengers and our airline partners,” said Claus Grunow, VP of Corporate Strategy and Digitalization, Fraport. “This is a common issue across our airports and we are talking to all of them about this technology.”

Turnaround Control is deployed at all critical gates at Ljubljana Airport, enabling the team to optimise operations in real-time to improve turnaround efficiency, including allocating the right staffing levels based on actual events not planned timings. In addition, by tracking all activity over time, it provides the data required to streamline Standard Operating Procedures. The result will be more predictable and faster turnarounds.

“Our focus is to use innovation to make our operations smoother,” said Dr Babett Stapel, Managing Director, Fraport Slovenjia. “We have selected Assaia because of the capabilities of the tool. But it is also really important for us that it has a good record of successful implementation, so we know it will deliver for us, for our airlines and ultimately for our passengers.”

Assaia uses a combination of computer vision and Artificial Intelligence (AI) to monitor every aspect of the turnaround. The resulting data is integrated into the airport, airline and ground handlers’ systems, providing real-time information through a dashboard, including tailored alerts, as well as reports which highlight areas for long-term improvement.

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