Hamad Airport collaborates with Cisco to “set new industry benchmarks through digital innovation”


Hamad Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies.

Hamad International Airport has announced a collaboration with Cisco to advance its digital transformation agenda, revolutionise its operations, enhance customer experience, and leverage innovative technologies. This collaboration is based on a signed Memorandum of Understanding (MoU) between Qatar Airways Group and Cisco, a global networking, collaboration, and cybersecurity leader.

The partnership is set to explore synergies that align with Hamad International Airport’s commitment to adopting cutting-edge technologies. The MoU also aims to develop a technology roadmap that will redefine the airport’s customer interactions, elevate safety and security measures, optimise communication channels, and enhance operational efficiency.

“This collaboration aligns seamlessly with our vision to set new industry benchmarks through digital innovation, and we are thrilled to embark on this new journey with Cisco,” said Suhail Kadri, Senior Vice President of Technology and Innovation, Hamad International Airport. “At Hamad International Airport, we aim to unlock unique value for our passengers, employees, and stakeholders – propelling both our facility and the entire industry to even greater heights.”

This strategic collaboration is part of Cisco’s Country Digital Acceleration (CDA) programme, which is a strategic partnership with governments worldwide to accelerate their national digitalisation agendas and create new value for countries, businesses, and citizens. Active in Qatar since 2019, the programme taps into the power of private and public partnerships across a variety of sectors, including national infrastructure, education, and smart businesses and communities, to help address national challenges with innovative digital solutions.

“We are pleased to work with Hamad International Airport to enable its digital ecosystem and pave the way to vast potential thanks to the power of transformative technologies,” said Hasan Khan, General Manager, Cisco Qatar. “Cisco’s deep industry expertise will allow us to address the airport’s strategic priorities, as it continues to grow and introduce new services to effectively transform the passenger experience.”

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