Vantage celebrates opening of new Kansas City Airport terminal “transforming the guest experience”


Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as “a once-in-a-decade opportunity to transform the guest experience”.

Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport (MCI), which features a uniquely Kansas City-inspired concessions programme.

“On behalf of Vantage Airport Group, I am delighted to celebrate the opening of this spectacular new terminal, which is a once-in-a-decade opportunity to transform the guest experience at MCI,” said Sammy Patel, Vice President, Commercial, Vantage Airport Group. “Congratulations to Pat Klein and Kansas City Aviation Department (KCAD) for their unwavering partnership to create a transformational programme at all levels, one with record-breaking ACDBE participation of over 60%.”

Vantage assembled a high-calibre and diverse team for the new terminal, tapping into the experience of local partners with strong roots in the Kansas City region. It partnered with minority equity partners Parson + Associates, and RMD Holdings, and prime concession operators Outstanding Hospitality Management Concession Group, a Missouri-based food and beverage business, global airport retailer Marshall Retail Group, and several local minority businesses.

“I want to thank Vantage Airport Group and every stakeholder that had a piece of this project in the last 10 years,” said Pat Klein, Director of Aviation, KCAD. “Vantage’s concession programme will provide the highest level in customer service and amenities and convey a sense of place in the Kansas City region as we open the new front door to our community for Kansas Citians and our visitors.”

The new terminal’s concession programme harnesses the best of Kansas City with nearly 50 dining and shopping concepts, of which 80% are local to the region. Importantly, participation of Airport Concessions Disadvantage Business Enterprises (ACDBEs) in Vantage’s programme exceeds the airport’s 16% stated goal by nearly four times at more than 60%.

Distributed throughout the new terminal across its two concourses, the concession programme nearly doubles the former offering.

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