London Gatwick transforming aircraft turnarounds with innovative digital platform


The new handheld digital platform allows ground handlers to update air traffic controllers about changes to the turn process in real time, direct from the apron – optimising efficiency, while reducing delays and unnecessary fuel burn on the ground.

Gatwick Airport has introduced a new handheld digital platform that allows ground handlers to update air traffic controllers about changes to the turn process in real time, direct from the apron – optimising efficiency, while reducing delays and unnecessary fuel burn on the ground.

The AirTurn platform allows information and changes can be communicated quicker, such as updates on baggage loading, refuelling, or other aircraft preparations. It is accessed directly through London Gatwick’s Community App, which is also used by many other airports worldwide, including those in the VINCI Airports global network. Both AirTurn and the Airport Community App were developed in partnership with AirportLabs.

The innovation is part of VINCI Airports’ strategy to improve airport infrastructure and the passenger experience, including the dissemination of innovative ideas across its network of 53 airports in 12 countries.

“We are delighted to offer our new AirTurn platform more widely to our partners at Gatwick Airport, in what is a step forward in reducing delays and improving on-time performance,” said Karl Sulsh, Innovation and Commercial IT, London Gatwick Airport.

“We created the platform after listening to our ground handlers and have delivered a digital solution that improves communication and provides fast, accurate information from the airfield in real time. Gatwick and VINCI Airports are committed to creating innovative solutions for our partners and AirTurn is one of the key digital building blocks we are deploying to make the airport more efficient as we gear up for a busy 2022.”


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